Sr. Analyst, Telecommunications Funding Program

About the role

Community Hospital Corporation (CHC) is seeking a Telecommunications Funding Program specialist to join their funding service line. The ideal candidate will assist in the day-to-day operation by completing and submitting appropriate documentation, interfacing with clients and governmental agencies, and developing and presenting regular client reports and CHC reports.

Responsibilities

• Work with the Vice President to develop and execute process improvement plans
• Develop and maintain monthly, quarterly, and annual reports for CHC and clients
• Define annual sales goals and regularly update progress towards these goals
• Complete, submit, and receive approval for all required forms related to the Rural Health Clinic (RHC) Telecommunication and Healthcare Financing (HCF) Programs
• Keep clients informed of changes in program processes
• Interact with the Federal Communications Commission (FCC) and USAC to improve CHC/USAC relations, facilitate funding, and improve processes
• Attend USAC training and related conferences to establish and maintain key relationships and stay updated on program and industry specifics
• Maintain the USAC Customer database and develop process, policy, and procedure guidelines
• Track client telecommunications services and prepare and submit all necessary USAC forms to ensure compliance and facilitate maximum available funding
• Oversee the bidding process for all funding requests to ensure program compliance
• Aid clients with USAC audits
• Perform other duties as assigned

Requirements

• Bachelor's degree or equivalent in education, certifications, and related experience
• Minimum 2 years hands-on USAC program experience
• Experience supporting USAC programs
• Organized and possesses strong analytical skills
• Ability to work independently
• Excellent communication and interpersonal skills
• Ability to clearly communicate technical terms and applications to non-technical personnel
• Strong customer and service orientation
• Independent analysis, communication, and problem-solving abilities

Qualifications

• Experience in the telecom industry is desired
• Ability to work remotely with occasional travel to CHC's corporate office in Plano, TX
• Knowledge of database software and ad hoc reporting

Skills

• Database software experience and ad hoc reporting
• Ability to organize and manage multiple priorities
• Ability to work independently
• Strong communication and interpersonal skills
• Clear communication ability to explain technical terms and applications to non-technical personnel
• Ability to listen to user needs and respond appropriately
• Ability to express self well in writing
• Customer and service orientation
• Problem-solving and analytical skills

Benefits

At CHC, you'll enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture. Comprehensive health and welfare benefits package includes:

• Health Care Plan (Medical, Dental & Vision)
• Retail Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits

CHC is a tobacco and drug-free workplace. We are an equal opportunity employer and value diversity at our company.