Sr. Analyst Relations Manager

Zuora is the finance-first monetization platform for the AI era. As companies shift to usage, credits, tokens, and hybrid pricing, Zuora helps them turn that complexity into revenue by connecting pricing, billing, payments, collections, and revenue in one system built for finance.

About the role

Zuora is in the middle of the biggest narrative shift in its history: from the company that defined the Subscription Economy to the platform that makes the AI Economy financially possible. AI is forcing every enterprise to rethink how they price, package, bill, and recognize revenue for products that run on tokens, credits, usage, and outcomes. Zuora is positioning itself as the only end-to-end platform built to do that at enterprise scale, connecting pricing through recognized revenue in one system.

This role is responsible for securing analyst recognition of Zuora as the definitive platform for AI monetization. You'll partner with Product, PMM, and executive leadership to translate Zuora's platform capabilities into the evidence, narrative, and proof points that elevate conversations with Gartner, Forrester, IDC, ISG, and MGI. The goal is to evolve Zuora's positioning from a billing leader to the system finance teams trust to make AI monetization real.

If you're in the Bay Area, this is a hybrid position with three days per week in Zuora's Foster City office. If you're remote, you'll collaborate virtually with occasional travel for office visits, analyst events, and offsites.

Responsibilities

• Define what "AI monetization leadership" means to analysts — build the strategy, calendar, and cadence of briefings, inquiries, and submissions that position Zuora as the category leader with Gartner, Forrester, IDC, MGI, and ISG.
• Turn product truth into analyst-ready narrative — partner with Product and PMM to translate real platform capability (Monetization Catalog, Flexible Commitments, metered entitlements, revenue automation) into the evidence and proof points analysts need to write Zuora into their reports.
• Win the evaluations that matter — lead Zuora's participation in Magic Quadrants, Waves, MarketScapes, and Buyers Guides end to end: RFIs, demos, fact-checks, and the customer references that make the difference between a mention and a Leader placement.
• Build the reference bench that proves the story — identify and mobilize the customer evidence (from named accounts using Zuora for AI pricing and revenue recognition) that gives analysts and buyers third-party proof, not just vendor claims.
• Close the loop from analyst feedback to action — turn what analysts tell you about competitive gaps, market shifts, and buyer concerns into specific recommendations for messaging, launches, and product strategy.
• Make analyst validation work harder across the funnel — package analyst insight, quotes, and rankings into assets that sales, marketing, and customer success actually use in deals and campaigns.

Requirements

• 6+ years in analyst relations, product marketing, communications, or market intelligence in B2B SaaS or enterprise software.
• Strong, credible relationships with analysts at Gartner, Forrester, IDC, or ISG — you know how they think, not just how to schedule a briefing.
• A track record of leading high-stakes, cross-functional programs (major evaluations, executive briefings) with senior stakeholders in the room.
• Sharp writing and message development skills — you can turn a technical capability into a narrative an analyst will repeat back to a client.
• Comfort with executive prep, fast feedback cycles, and high-visibility work under real deadlines.
• The judgment to synthesize noisy market input into a clear point of view and a next action.
• The independence to drive clarity in ambiguous, fast-moving situations without waiting for a playbook.

Skills

• Direct exposure to usage-based, consumption, or AI monetization pricing models (strongly preferred).
• Experience with billing, payments, revenue recognition, quote-to-cash, or monetization platforms (strongly preferred).
• Product marketing experience, especially translating technical/finance capability into buyer-facing narrative (strongly preferred).
• Background in competitive intelligence or strategic communications during a category shift or repositioning (strongly preferred).

Benefits

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs.
• Medical, dental and vision insurance.
• Generous, flexible time off.
• Paid holidays, wellness days, and a company-wide year-end break.
• 6 months fully paid parental leave.
• Learning & Development stipend.
• Opportunities to volunteer and give back, including charitable donation match.
• Free resources and support for your mental wellbeing.

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Pay

Base pay details represent the annualized salary range for the posted position: $155,800—$233,700 USD. A candidate’s final base salary will be determined based on qualifications, job-related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity, and internal budget. Base pay is only one element of Zuora’s Total Rewards Package, which may also include bonus/variable compensation, equity, and comprehensive benefits.

Schedule

Hybrid position with three days per week in Zuora's Foster City office for Bay Area employees. Remote employees will collaborate virtually with occasional travel for office visits, analyst events, and offsites.