Sr. Analyst, Program Management
Royal Caribbean Group · Miami, FL · 1 mo ago
Business DevelopmentFull-time
About the role
We are seeking a Sr. Analyst, Program Management to join our dynamic team in Miami, FL. This position offers a competitive compensation and benefits package, along with exceptional career development opportunities.
Responsibilities
- Lead process development, improvement and standardization across Program and Project Management according to Lean Philosophy
- Develop, implement and maintain Lean methods and tools for customer requirements and critical process features
- Manage, moderate and document internal and external program related workshops to improve processes, manage planning and execution of projects as well as changes in progress
- Consult Program and Project Management on alternate methods of solving need or problem and recommend specific solution
- Apply analytical techniques to drive process improvements, generally quality improvement, cost reduction or revenue increase and enhance delivery services
- Determine root causes of defects in performance through data analysis, decomposition and process observation
- Utilize principles of industrial engineering to evaluate work method proposals and to develop recommendations to management
- Implement a feedback culture, drive the associated actions and incorporate feedback into future plans
- Manage PMO knowledge sharing as well as identify process benchmarks within and outside the maritime industry
- Collaborate with counterparts in other business areas
Qualifications
- Bachelor’s or Master’s Degree in Industrial Engineering, Business Management, Construction Management or equivalent field
- Minimum 2-5 years of related work experience
- Experience with establishment of Lean Management
- Basic project and risk management experience
- Knowledge and skills in Lean methodologies such as queuing theory, simulation, and statistics
- Advanced analytical and structural skills including mathematical modeling
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret and deal with abstract and concrete variables
- Excellent organizational and presentation skills
- Ability to facilitate groups of stakeholders to arrive at conclusions and recommendations
- Change Management skills
Skills
- Working knowledge of personal computers within a Windows environment
- Profound knowledge in Microsoft Excel, Word and Power Point
- Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management
- Solid written and verbal English communication skills
- Ability to communicate effectively with various departments within the organization, both shipboard and shore side