Jobs · Business Development · Florida

Sr. Analyst, Program Management

Royal Caribbean Group · Miami, FL · 1 mo ago
Business DevelopmentFull-time

About the role

We are seeking a Sr. Analyst, Program Management to join our dynamic team in Miami, FL. This position offers a competitive compensation and benefits package, along with exceptional career development opportunities.

Responsibilities

  • Lead process development, improvement and standardization across Program and Project Management according to Lean Philosophy
  • Develop, implement and maintain Lean methods and tools for customer requirements and critical process features
  • Manage, moderate and document internal and external program related workshops to improve processes, manage planning and execution of projects as well as changes in progress
  • Consult Program and Project Management on alternate methods of solving need or problem and recommend specific solution
  • Apply analytical techniques to drive process improvements, generally quality improvement, cost reduction or revenue increase and enhance delivery services
  • Determine root causes of defects in performance through data analysis, decomposition and process observation
  • Utilize principles of industrial engineering to evaluate work method proposals and to develop recommendations to management
  • Implement a feedback culture, drive the associated actions and incorporate feedback into future plans
  • Manage PMO knowledge sharing as well as identify process benchmarks within and outside the maritime industry
  • Collaborate with counterparts in other business areas

Qualifications

  • Bachelor’s or Master’s Degree in Industrial Engineering, Business Management, Construction Management or equivalent field
  • Minimum 2-5 years of related work experience
  • Experience with establishment of Lean Management
  • Basic project and risk management experience
  • Knowledge and skills in Lean methodologies such as queuing theory, simulation, and statistics
  • Advanced analytical and structural skills including mathematical modeling
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret and deal with abstract and concrete variables
  • Excellent organizational and presentation skills
  • Ability to facilitate groups of stakeholders to arrive at conclusions and recommendations
  • Change Management skills

Skills

  • Working knowledge of personal computers within a Windows environment
  • Profound knowledge in Microsoft Excel, Word and Power Point
  • Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management
  • Solid written and verbal English communication skills
  • Ability to communicate effectively with various departments within the organization, both shipboard and shore side

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