Sr. Analyst, Commissions

Job Overview

The Sr Analyst, Commissions is a subject matter expert within Commission Operations focused on process improvement, projects related to Commissions, and a lead resource for Associate Analysts. This person is responsible for analyzing, reviewing, and reporting on procedural process improvements to support commission payouts. They serve as a liaison between internal partners, including Systems, Testing, Reporting, and HR Compensation design.

This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Job Responsibilities

• Develop and/or report out on a variety of reporting needs determined by Commissions Client Services.
• Conduct operational assessments to identify risks, gaps, and propose and report on systematic solutions.
• Collaborate with cross-functional teams to drive project execution/completion.
• Provide subject matter expertise for commission’s related projects and initiatives.
• Participate in the development and testing of processes that impact commissions.
• Provide Analytical support to Commissions Management Team and Program Managers.
• Responsible for validation of System data loads and commissions payouts, impact assessments, and resolution of commissions payout issues.
• Serve as a liaison between internal partners, including Systems, IT, Testing, Reporting, and Compensation Design.
• May act as a lead for other Analysts on the team.
• Developing professional expertise, applies company compensation policies to support timely and accurate employee payout.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgement within defined procedures and practices to determine appropriate action.
• Builds productive internal/external working relationships.
• Work under general supervision with latitude for independent judgement.
• Responsible for any other task as needed to support Business needs.

Education

• Bachelor's Degree (Preferred)
• High School Diploma/GED (Required)

Work Experience

• 4-7 years Operations or Commissions experience (Required)
• Demonstrated analytical experience (Required)
• Change Management experience (Required)
• Process Improvement experience (Required)
• Solid understanding of multiple system development life-cycle mythologies (Preferred)
• Understanding of business process and system process within multiple knowledge areas (Preferred)
• Wireless Telecom experience (Preferred)
• Previous experience in customer escalations (Preferred)

Knowledge, Skills and Abilities

• Working knowledge of SQL (Required)
• Proficient in Microsoft Excel (Required)
• Strong attention to detail (Required)
• Ability to influence others (Required)
• Ability to meet tight deadlines and prioritize competing demands (Required)
• Ability to work independently and with a team (Required)
• Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required)

Licenses and Certifications

• Legally authorized to work in the United States

Travel

• Travel Required (No)

Pay Range

$64,000 - $115,500

Corporate Bonus Target

10%

Education

Education:

• Bachelor's Degree (Preferred)
• High School Diploma/GED (Required)

Work Experience

Work Experience:

• 4-7 years Operations or Commissions experience (Required)
• Demonstrated analytical experience (Required)
• Change Management experience (Required)
• Process Improvement experience (Required)
• Solid understanding of multiple system development life-cycle mythologies (Preferred)
• Understanding of business process and system process within multiple knowledge areas (Preferred)
• Wireless Telecom experience (Preferred)
• Previous experience in customer escalations (Preferred)

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities:

• Working knowledge of SQL (Required)
• Proficient in Microsoft Excel (Required)
• Strong attention to detail (Required)
• Ability to influence others (Required)
• Ability to meet tight deadlines and prioritize competing demands (Required)
• Ability to work independently and with a team (Required)
• Excellent written and verbal communication skills; effectively communicate with all levels of employees and management (Required)

Licenses and Certifications

• Legally authorized to work in the United States

Travel

• Travel Required (No)

Pay Range

$64,000 - $115,500

Corporate Bonus Target

10%