Sr Analyst, Business Systems - Dealer

About the role

This position is responsible for gathering, analyzing, and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.

Responsibilities

• Fosters business knowledge and understanding among business systems analysts and project stakeholders.
• Brokers consensus among stakeholders with conflicting needs.
• Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguishes presented user requests from the underlying true needs, and distinguishes solution ideas from requests.
• Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests.
• Has understanding on how projects align to broader organizational goals and business benefit.
• Provides SME leadership and consulting support on complex tasks.
• Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team.
• Reviews deliverables and provides input for other analysts.
• Strong understanding of all business channels.
• Creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation.
• Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management.
• Facilitates business leadership and other company stakeholders in the definition of business roadmaps.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience.
• Acceptable areas of study include Quantitative discipline.
• 4-7 years Systems analysis experience with understanding strategic business information systems.
• Experience with SharePoint.

Qualifications

• Education and Work Experience: Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required).
• Acceptable areas of study include Quantitative discipline (Required).
• 4-7 years Systems analysis experience with understanding strategic business information systems. (Required).
• Experience with SharePoint. (Preferred).

Skills and Abilities

• Familiarity with compensation concepts or strong analytical experience in related fields (such as finance or operations).
• Deliver high-quality sales compensation solutions that meet client commitments and business requirements.
• Partner with stakeholders to understand needs and ensure timely, effective service delivery of compensation solutions.
• Translate complex business requirements into clear user stories and system solutions.
• Independently diagnose, analyze, and resolve complex compensation issues.
• Demonstrate advanced proficiency in Excel, SQL, and data analysis plan, estimate, and manage work to meet project goals and deadlines.
• Build strong, collaborative relationships across teams.
• Adept at adapting strategies when challenges arise and driving issues through resolution.
• Maintain compliance with controls, audit, and governance requirements.
• Take ownership of professional development by actively building technical, business, and leadership capabilities aligned to role expectations.

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ354503.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.