Sr. Analyst Business Systems

About the role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft.

What You'll Do

• Partner with leaders across a variety of functions — Sales, Marketing, Channel, and GTM Operations — to identify and address key business challenges, with a primary focus on GTM systems, data pipelines, and sales efficiency.
• Conduct usability studies with stakeholders e.g. Sales reps using Salesforce and identify key pain points and system solutions.
• Help fine-tune the product roadmap for core GTM tools including Salesforce, other internal platforms, ensuring they scale with Verkada's rapid growth.
• Implement best-practice solutions — including process changes, system configurations, and custom enhancements — to drive sales velocity, pipeline visibility, and operational efficiency.
• Collaborate with GTM engineers and business stakeholders to design, build, and deliver engineering solutions aligned to GTM deliverables and OKRs.
• Facilitate and lead cross-functional requirements sessions to elicit, document, and analyze business needs; identify unstated or conflicting requirements; and drive meaningful change even when it means challenging the status quo.
• Prepare and maintain documentation for current processes, pain points, and system assumptions — and continuously identify opportunities to streamline workflows across GTM tools and platforms.
• Draw on your experience to recommend improvements to development practices, system standards, and integration patterns that improve team velocity and long-term scalability.
• Build lightweight technical solutions and automations leveraging Apex, Python and/or JavaScript to bridge gaps between systems.

What You Bring

• Bachelor's degree in Math, CS, Business, or another technical/analytical field.
• 3–5 years of relevant experience in business systems, revenue operations, or GTM product management.
• Hands-on experience with Salesforce (Sales Cloud required) and familiarity with adjacent GTM tools such as Outreach, Marketo, ZoomInfo, Clari, or similar.
• An understanding of basic Agile Development best practices and project management skills.
• Working knowledge of SQL; basic proficiency in Python or JavaScript for lightweight scripting and integrations.
• Experience designing and supporting integrations between GTM systems (e.g., Salesforce ↔ Outreach).
• Strong understanding of the end-to-end sales lifecycle: lead-to-opportunity, channel sales, and renewal/expansion motions.
• Familiarity with UI/UX tools and process-mapping tools (e.g., Figma, Lucidchart).
• Strong work ethic — you do what it takes to make a project go well and are equally comfortable taking personal ownership.
• Comfortable navigating ambiguity and thriving in a fast-paced, high-growth environment.
• Strong business acumen - comfortable speaking with sales executives and presenting new features externally.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.