Sr. Analyst, Application Support Engineering

About the role

The Sr. Analyst, Application Support Engineering develops, maintains, and enhances critical business applications, providing specialized technical and quick‑hit solutions for strategic and near‑term projects. The role leads design and development of solutions across Tech Data’s business units using robust multi‑tier architectures, delivers products with Scrum methodologies, and serves as a subject‑matter expert for software development, maintenance, and issue resolution.

Responsibilities

• Develop or modify complex, high‑performance software optimized for performance.
• Maintain software across multiple business units and support existing applications.
• Identify and resolve complex application issues and bugs.
• Interact with business areas, systems analysts, and business analysts to document requirements and communicate project specifications.
• Test new installations and software prior to release to minimize failures and impact.
• Analyze business requirements across multiple areas, often as a team lead, and evaluate application software packages.
• Formulate application scope and objectives; devise and modify procedures to solve business problems.
• Create detailed design documents, translate requirements into system designs, and manage version control of deliverables.
• Code and configure application components and interfaces.
• Contribute to application software reporting initiatives.

Requirements

• Bachelor’s degree in a related field or equivalent experience (required).
• Master’s degree in a related field or equivalent experience (preferred).
• 5+ years of experience with Java, JavaScript, APIs and Vendor APIs, Jira, VMware virtualization, and Scrum methodology (required).
• 5+ years of knowledge of the Systems Development Life‑Cycle (SDLC) (required).
• Legal authorization to work in the United States on a full‑time basis without employer sponsorship.
• No specific certifications required.

Skills and Abilities

• Build solid, effective working relationships with others.
• Analyze and resolve complex issues and problems in a timely manner.
• Assimilate research data from various sources, analyze it, and recommend appropriate actions.
• Coach others in skill development.
• Perform effectively under stress and high workloads with tight deadlines.
• Design applications using new or existing methodologies.
• Adapt readily to change.
• Communicate ideas clearly and convey necessary information.
• Identify risk areas and develop mitigation plans.
• Recognize needs and opportunities, creating action plans to address them.
• Interact effectively with all levels of management.
• Think strategically and tactically.
• Work independently with minimal supervision.
• Prepare and analyze reports and business correspondence.
• Demonstrate strong organizational and time‑management skills, driving tasks to completion.

Pay

Base Pay Range: Minimum $93,750.00 USD – Maximum $155,000.00 USD (annualized salary range; exact compensation may vary based on skills, experience, training, licensure, certifications, and location).

Working Conditions

Frequent minimal physical effort such as sitting, standing, and walking is required. Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.