Sr. AI Adoption Coach: Software Development

At Jack Henry, we’re more than a technology company—we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that pave the way for the next generation of digital banking and payments, but our true impact begins with our associates.

About the role

We are looking for an Artificial Intelligence (AI) Adoption Coach to accelerate the integration of AI across our software development teams. In this role, you will work closely with software development teams and key stakeholders to assess current AI literacy, identify skill gaps, and deliver tailored coaching that positively impacts the software development life cycle. Blending practical engineering experience with deep expertise in agentic coding tools, you will lead coaching sessions and workshops, develop demos and training materials, and help foster communities of practice. Ultimately, you will empower teams to leverage AI safely, effectively, and confidently—driving measurable gains in productivity and cost savings while maintaining code quality.

This is a hybrid role requiring at least 1 day per week in any of the following office locations: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Monett, MO; or Springfield, MO. This position is ineligible for immigration sponsorship and support.

Responsibilities

• Develops prototypes, utilities, and supplementary tools to facilitate the integration and adoption of AI technologies.
• Identifies and addresses skill gaps by evaluating current AI literacy levels within development teams in partnership with business and IT stakeholders. Utilizes information to create customized solutions for each business unit.
• Creates and develops outcome-focused learning with clear pathways including formal courses, timely microbursts, social interaction, and practical on-the-job experiences.
• Fosters a continuous learning culture through interactive microlearning, coaching, and communities of practice.
• May perform other job duties as assigned.

Requirements

• Minimum of 6 years of combined experience in any of the following categories: software development, quality assurance, business analysis, and/or coaching.
• Experience programming in any of the following: C#, Java, Golang, C++, JavaScript, Python, or Swift.
• Strong communication skills with proven ability to clearly communicate complex technical topics and tailor messages to different stakeholder groups.
• Proven experience in coaching, particularly in complex, highly regulated environments, to guide teams through the adoption of new technologies.
• Demonstrated experience with AI principles, techniques, and methodologies with an emphasis on software engineering.
• Must be able to travel up to 25% to attend internal business meetings, training, and/or client engagements.

Qualifications

• Bachelor’s degree (preferred).
• Experience in effectively coaching technical teams and delivering hands-on, experiential learning sessions.
• Previous experience working with cross-functional teams, such as HR and various business units, to align learning initiatives with business strategy.

Benefits

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline—it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We foster an environment where inclusion, sustainability, and community impact are more than values—they’re how we operate.