Sr. Administrative Assistant

About the role

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity. Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

Responsibilities

• Serve as back-up to other executive assistants in the company.
• Heavy calendar management requiring interaction with both internal and external executives and assistants to coordinate a variety of complex meetings.
• Answer phones and direct all incoming calls to the appropriate party promptly and efficiently.
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
• Make travel arrangements, prepare travel itineraries, process meeting registrations, and prepare expense reports.
• Process invoices.
• Orientate new hires to the group.
• Assist in presentation preparation.
• Process membership renewals; order journal articles.
• Order supplies.
• Prepare FedEx shipments.
• Maintain filing system.
• Copying as assigned.

Qualifications

• Excellent written and verbal communication skills with a strong attention to detail.
• 5+ years’ experience supporting at the executive level.
• Experience assisting management with the creation of PowerPoint presentations.
• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
• Experience scheduling travel arrangements for management.
• Exceedingly well organized, flexible and able to handle the administrative challenges of supporting a busy group of diverse people and programs.
• Ability to analyze and solve problems.
• Customer service orientation.
• Six months or more experience in a call center environment.
• Proficient in computer applications.
• Good keyboard skills.
• Knowledge of administration and clerical processes.
• Ability to interact with staff (at all levels) in a fast-paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
• Prior experience working within a Pharmaceutical/Biotech company preferred.