Sr. Accounts Receivable Collections Representative

General Statement of Responsibility

Responsible for resolving client inquiries regarding invoices/statements. Assist with calculation of commissions and collecting accounts receivable.

Essential Functions

• Resolve client inquiries regarding invoices/statements
• Research and prepare A/R adjustments
• Enter invoice information in third party websites
• Assist with posting adjustments
• Assist AR Collections Supervisor with preparing and processing daily deposit
• Assist AR Collections Supervisor with commissions
• Assist with calling past due accounts for collection of outstanding balances
• Maintain documentation of all collection calls
• Interact with account executives to help resolve collection and billing issues
• Track accounts sent to collection service
• Track NSF checks
• Run D&B Reports on new customers as needed
• Enter online credit card transactions as needed
• Assist with gathering and reviewing audit documentation
• Prepare special reports as requested
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job
• Filing as needed
• Other duties as assigned

Qualifications

Education: High School Diploma or equivalent. Associates degree in Business/Accounting preferred.

Experience: 2 years accounts receivable experience.

Skills & Abilities

• Good verbal and written communication skills
• Detail oriented
• Analytical and problem-solving ability
• Organizational ability
• PC desktop software familiarity, including Microsoft Excel
• Good knowledge of financial accounting systems/software, Microsoft D365 preferred
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management

Physical Requirements

• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds

Equipment

PC and communications equipment

Other

• Overtime and weekend work as necessary according to workload and/or projects
• Occasional travel is required
• This is an "on-call" position requiring the use of wireless phone for after-hours contact

Pay

$18.00-31.00 per hour (starting range $18.00-$20.00)

Benefits

For Full Time Employees:

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement