Sr. Accountant
VanderHouwen · Beaverton, OR · 1 wk ago
HybridBusiness DevelopmentFull-time
About the role
The successful candidate will lead a high-performing client support team in a fast-paced, data-driven environment. They will balance team leadership with hands-on client interactions.Responsibilities
- Lead and mentor a team of client support specialists
- Manage client relationships and escalations
- Develop and implement service strategies to improve client satisfaction
- Collaborate with cross-functional teams to resolve complex issues
- Ensure adherence to company policies and procedures
Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- Minimum 5 years of experience in client services or customer support
- Proven ability to manage and motivate a team
- Strong communication and interpersonal skills
- Experience with CRM tools and project management software
Qualifications
- Excellent problem-solving and decision-making skills
- Ability to handle multiple tasks and prioritize effectively
- Proficient in Microsoft Office Suite
- Knowledge of industry-specific regulations and compliance standards
Skills
- Customer service excellence
- Team leadership
- Conflict resolution
- Technical proficiency with CRM and project management tools
Benefits
- Competitive salary
- Flexible work schedule
- Professional development opportunities
- Health and wellness programs
- Employee recognition and rewards