Sr Account Planner - Publisher Developer Relations

About the role

Nintendo of America Inc. is dedicated to creating unique entertainment experiences and delivering these through partnerships with Nintendo Co., Ltd. We focus on bringing iconic franchises such as Mario, Donkey Kong, The Legend of Zelda, and others to the Americas via video games, hardware systems, and various entertainment initiatives.

DESCRIPTION OF DUTIES

• Manages assigned partners and prospect accounts.
• Aids and monitors operational workflow for content set-up, approvals, release, and changes.
• Keeps partners updated on Nintendo system updates and product enhancements.
• Reviews and approves required assets for digital software, packaged software, and accessories.
• Acts as the primary point of contact for publishers and liaises between publisher and internal departments.
• Communicates with Product Planning management regarding production planning, Lotcheck priorities, and scheduling.
• Takes lead role in Production Planning of key projects.
• Initiates new item part number creation, set-up, and data enrichment.
• Analyzes and resolves publisher account issues.
• Provides oversight into publisher account activities including analysis of projections, ordering trends, and sell-through.
• Trains and guides Product Planning team members on leadership, teamwork, professionalism, and communication.
• Leads continuous process improvement activities to optimize systems and processes and increase productivity.
• Supports review and maintenance of standard operation procedures.
• Collaborates with strategic partners to promote business growth.
• Works globally and cross-functionally with key partners to ensure timely release of new titles and updates.
• Supports special projects as assigned.
• Develops and maintains account-level sell-in forecasts to achieve objectives and maintain appropriate in-stock and service levels.
• Coordinates with customer accounts on their participation in merchandising efforts for digital products.
• Generates promotional forecasts and performs pre/post analysis.
• Ensures compliance with NOA policies and procedures.
• Assists publishers and developers with system access and usability issues (NCMS, IMAS, OMAS, NDP, LBD, NOA Portal).
• Enters sales orders for digital codes as needed.
• Works with publishers and internal teams to release updates, patches, and themes.
• Supports JSOX and audit compliance reporting.

SUMMARY OF REQUIREMENTS

• Minimum of five (5) plus years of related experience.
• Strong statistical analysis skills.
• Proficient with Microsoft Office suite.
• Working knowledge of Oracle EBS, OM/IPM, and BMS.
• Undergraduate degree in business, economics, marketing, or a related field, or equivalent.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

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