Sr. Account Manager - IT Services - Aviation

About the role

Our client is a well-established provider of technology, workforce, and managed service solutions supporting critical operational environments across the aviation sector. Working with airports, airlines, aviation service providers, and transportation organisations, they deliver specialist services that help customers improve operational efficiency, service delivery, and business performance. The organisation has developed a strong reputation for customer excellence and long-term partnerships, offering innovative solutions tailored to complex and highly regulated industries. Their collaborative culture empowers employees to contribute ideas, influence strategy, and make a meaningful impact on business growth. This is an opportunity to join a business that values entrepreneurial thinking, professional development, and customer-centric selling. With strong leadership support and a clear growth strategy across the Americas, the company offers a platform for ambitious sales professionals to achieve significant personal and professional success.

Responsibilities

• Identify, develop, and close new business opportunities across aviation and transportation markets throughout the Americas region.
• Create and execute territory plans and account strategies to achieve revenue and growth objectives.
• Build relationships with executive stakeholders, decision-makers, and influencers across target organisations.
• Conduct prospecting activities through networking, referrals, industry events, social selling, and direct outreach.
• Lead consultative sales engagements from discovery through proposal, negotiation, and contract execution.
• Develop tailored solutions alongside technical, operational, and delivery teams.
• Manage and grow existing customer accounts through cross-selling and account expansion initiatives.
• Present solutions, conduct business reviews, and facilitate executive-level meetings.
• Maintain accurate opportunity tracking, forecasting, and pipeline management within CRM platforms.
• Monitor market trends, competitor activity, and emerging opportunities within aviation and transportation sectors.
• Represent the organisation at trade shows, conferences, and industry networking events.
• Consistently achieve or exceed sales, revenue, and profitability targets.

Qualifications

• 5 to 10 years of successful B2B sales experience with consistent achievement of revenue targets.
• Experience selling professional services, managed services, workforce solutions, IT staffing, service desk, or service management offerings.
• Demonstrated ability to prospect, qualify, negotiate, and close new business opportunities.
• Strong account management skills with experience developing and growing customer portfolios.
• Excellent relationship-building abilities with executive and senior-level stakeholders.
• Confident presentation, communication, and commercial negotiation skills.
• Experience using CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics.
• Highly motivated, consultative, and self-directed approach to business development.
• Ability to research prospect organisations, identify business challenges, and position appropriate solutions.

Desired experience

• Previous exposure to aviation, airports, airlines, transportation, logistics, or other regulated industries.
• Experience selling into operational environments requiring workforce, managed service, or technology support solutions.
• Existing industry relationships within aviation or transportation sectors.
• Bachelor's degree in Business, Marketing, Information Technology, Aviation Management, or a related discipline.

Benefits

• Base salary between $100,000 and $140,000 plus uncapped commission.
• Strong on-target earnings potential with no cap on performance-based incentives.
• Medical and dental insurance benefits.
• Generous paid time off.
• Monthly commission payments.
• Opportunity to work with recognised aviation and transportation organisations across the Americas.
• High-profile role with direct exposure to senior leadership and strategic initiatives.
• Ability to influence market growth and business direction.
• Access to innovative managed services, workforce, and technology solutions.
• Collaborative and entrepreneurial working environment.
• Ongoing learning, development, and professional growth opportunities.
• Clear progression pathways into senior sales, strategic account management, or leadership roles.
• Opportunity to establish yourself as a trusted advisor within a specialised and growing market sector.