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Jobs · North Carolina

Sr Account Manager - Commercial Lines

USI Insurance Services · Raleigh, NC · 2 wk ago
HybridFull-time

About the Role

Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests, and coverage review. Assist Sales Executives and Account Executives.

Responsibilities

  • Provide proactive, personalized support to assigned Commercial Lines clients.
  • Provide insurance technical expertise to clients and other members of the Account Management team.
  • Responsible for marketing and placement of client Commercial Lines insurance renewals.
  • With assistance from Account Representatives, prepare client applications for review.
  • Determine most-appropriate carriers for market pricing.
  • Analyze and compare carrier quotes and coverage offerings.
  • Make insurance program recommendations to clients.
  • Manage client renewal expirations and avoid any lapse in coverage.
  • Negotiate with carriers on behalf of clients.
  • Process policies, endorsements, and audits as needed.
  • Champion client cross-selling initiatives and develop customer accounts.
  • Represent client interests in internal USI account strategy meetings.
  • Delegate administrative client tasks to assigned Account Representatives.
  • Respond to underwriters’ questions in a timely and professional manner.
  • Maintain a high degree of accuracy in agency management systems.
  • Occasional in-person attendance at face-to-face client meetings.

Requirements

  • 2-5 years experience in a Commercial Lines agency.
  • College degree preferred.
  • Strong understanding of Property & Casualty insurance.
  • Must hold or be willing to earn Property & Casualty insurance license.
  • Industry designation such as ARM, CIC, CPCU preferred.
  • Comfortable with internet-based programs and Microsoft Office products.
  • Knowledge of Sagitta / ImageRight preferred, but not required.
  • Able to work in a fast-paced, team environment with minimal instruction.
  • Keep informed about industry information, technology, and trends.

About USI

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates and take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

The USI ONE Advantage® delivers a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, and Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand and demonstrate positive economic impact.

Benefits

  • Competitive pay, incentives, and benefits.
  • Summit Awards program recognizing excellence in building the USI brand.
  • Employee programs for outstanding achievement, health, and productivity.
  • Award-winning wellness program.
  • College scholarships for associates' children.
  • Financial assistance in times of need.
  • Comprehensive health, welfare, and financial benefits including:
    • Medical, dental, and vision coverage.
    • 401(k) retirement plan.
    • Flexible spending and health savings accounts.
    • Short and long-term disability insurance.
    • Life insurance and other unique employer-sponsored and voluntary programs.
  • Generous paid time off policy, paid family leave benefit, and paid holiday time.

Community and Culture

  • Deep community engagement and support for local non-profit organizations, animal shelters, and environmental projects.
  • Commitment to environmental sustainability through eco-conscious partnerships and reducing the company’s environmental footprint.
  • Award-winning I’m With U diversity and inclusion program, including education, training, support programs, and community outreach initiatives.

Awards and Recognition

  • Recognized as one of Insurance Business America’s Top Insurance Employers for eight consecutive years (2018-2025).
  • Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
  • Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
  • Certified as a Great Place To Work two years in a row (2024-2025).

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