Sr Account Manager - Commercial Lines
USI Insurance Services · Wilmington, NC · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Requirements Description and Requirements General Description:" then "Responsibilities", then "Knowledge, Skills And Abilities", then "Why USI?" with subsections: Unrivaled Resources and Support, Industry-Leading Programs, Rewards, and Recognition, Deep Community Engagement, Committed to a Diverse and Inclusive Workplace, Nationally Recognized as a Top Insurance Employer, USI is committed to providing a full-suite of competitive benefits...
We need to include sections only when there is real specific content. Use for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we can adapt headings to match content: The posting has "Requirements Description and Requirements General Description:" which is basically Requirements. Also "Knowledge, Skills And Abilities" could be Skills/Qualifications. "Why USI?" includes benefits etc. There's no explicit Pay or Schedule. So we should not create Pay or Schedule sections. Benefits: there is a paragraph about benefits at the end: "USI is committed to providing a full-suite of competitive benefits..." So we can have a Benefits section.
We need to avoid repeating job title as heading (not present). No Job ID.
We need to use
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we can adapt headings to match content: The posting has "Requirements Description and Requirements General Description:" which is basically Requirements. Also "Knowledge, Skills And Abilities" could be Skills/Qualifications. "Why USI?" includes benefits etc. There's no explicit Pay or Schedule. So we should not create Pay or Schedule sections. Benefits: there is a paragraph about benefits at the end: "USI is committed to providing a full-suite of competitive benefits..." So we can have a Benefits section.
We need to avoid repeating job title as heading (not present). No Job ID.
We need to use - for any list of duties/requirements/benefits. The responsibilities are a paragraph with many sentences separated by periods; we could turn each sentence into a list item? The instruction: Use
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can format as
- each duty. Similarly for Knowledge, Skills And Abilities we can list each bullet? It's currently sentences separated by periods. We'll convert to list items.
We need to preserve all substantive information; do not invent or summarize away detail. So we must keep all details.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none obvious.
We need to output only HTML fragment.
Let's extract sections:
Section: Responsibilities (heading
Responsibilities
) with list items each duty.
Duties from text:
- Provide proactive, personalized support to assigned Commercial Lines clients.
- Provide insurance technical expertise to clients and other members of the Account Management team.
- Responsible for marketing and placement of client Commercial Lines insurance renewals.
- With assistance from Account Representatives, prepare client applications for review.
- Determine most-appropriate carriers for market pricing.
- Analyze and compare carrier quotes and coverage offerings.
- Make insurance program recommendations to clients.
- Manage client renewal expirations and avoid any lapse in coverage.
- Negotiate with carriers on behalf of clients.
- Process policies, endorsements and audits as needed.
- Champion client cross-selling initiatives and develop customer accounts.
- Represent client interests in internal USI account strategy meetings.
- Delegate administrative client tasks to assigned Account Representatives.
- Respond to underwriters’ questions in a timely and professional manner.
- Maintain a high degree of accuracy in agency management systems.
- Occasional in-person attendance at face-to-face client meetings.
That's all.
Section: Requirements (or Knowledge, Skills And Abilities). The posting has "Requirements Description and Requirements General Description:" then a paragraph: "Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives." That's more like a description of the role, maybe "About the role". But we already have Responsibilities. Could treat that as "About the role". However instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have About the role for that paragraph.
Then we have "Knowledge, Skills And Abilities" which includes list items.
Let's extract that paragraph:
"Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives."
We'll put that under About the role.
Now Knowledge, Skills And Abilities items:
- 2-5 years experience in a Commercial Lines agency.
- College degree preferred.
- Strong understanding of Property & Casualty insurance.
- Must hold or be willing to earn Property & Casualty insurance license.
- Industry designation such as ARM, CIC, CPCU preferred
- Comfortable with internet-based programs and Microsoft Office products.
- Knowledge of Sagitta / ImageRight preferred, but not required.
- Able to work in a fast-paced, team environment with minimal instruction.
- Keep informed about industry information, technology and trends.
We'll put under Skills or Requirements. Since we have both Requirements and Skills headings possible. We could combine into Skills. But we need to avoid thin sections. Perhaps we make a single section "Requirements and Skills". But instruction says use headings like Requirements, Skills. We could have both but they'd be thin. Better to have one section "Requirements" that includes both experience/education and skills. However the instruction says prefer a few substantive sections over many thin ones. So we can have "Requirements" covering the experience/education/skills.
But we also have "About the role". So we will have About the role, Responsibilities, Requirements, Benefits.
Now Benefits: The final paragraph about benefits: "USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time ."
We need to list benefits as list items.
Let's extract list:
- medical
- wellness
- dental
- vision
- 401(k)
- flexible spending
- health savings accounts
- short-term disability
- long-term disability
- life insurance
- other unique employer-sponsored and voluntary programs
- generous paid time off policy
- paid family leave benefit
- paid holiday time
We'll put under Benefits heading.
Now we need to ensure we don't include sections like Pay or Schedule (none). Also we should not include headings like "Why USI?" etc because they are not in the prescribed list; but we could incorporate that content into Benefits or maybe a separate section like "About USI". However instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. It might be okay to use other headings if they match content? The examples are just examples; but we should follow the pattern: use those headings for sections. The "Why USI?" content is about company culture, benefits, awards etc. Could be split into Benefits (we already have) and maybe a section "About USI" but not in list. Safer to incorporate that content into Benefits or maybe a separate section "About USI" but risk deviating. The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." This suggests we should use those headings when appropriate; but we could also use other headings if needed? It says "e.g." meaning examples, not exclusive. However later: "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can create a section for company overview if there is content. The posting has a lot about USI: revenue, associates, USI ONE Advantage, awards, diversity, etc. That is substantive. Should we create a section for that? Could be "About USI" or "Company Overview". Not in the examples but could be okay. However the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the typical headings we should use; but we could also use others if they fit. Safer to stick to those headings. Where to put the USI overview? Could be part of Benefits? Not really. Could be part of "About the role"? Not exactly. Could be a separate section "About USI" but not in list; risk being considered not following instruction. However the instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, just gives examples. I'd include a section "About USI" with the company overview. It's substantive.
But we also have "Why USI?" heading in the posting; we could keep that as heading but we need to use . So we could make Why USI?
and then list subpoints? However the instruction says use those headings e.g. About the role etc. It might be okay to keep "Why USI?" as a heading. But to be safe, we could rename to "About USI". However the posting content includes "Why USI?" as a heading; we could keep it as is but it's not in the examples. I'd keep "Why USI?" as heading because it's directly from posting and is substantive. The instruction didn't forbid using that exact phrase; it just gave examples. So I'll use Why USI?
.
Now under Why USI? we have several sub-sections: Unrivaled Resources and Support, Industry-Leading Programs, Rewards, and Recognition, Deep Community Engagement, Committed to a Diverse and Inclusive Workplace, Nationally Recognized as a Top Insurance Employer, USI is committed to providing a full-suite of competitive benefits...
We could treat each as subheading but we only allowed for section headings; we could use for subheadings? Not specified. Safer to keep everything under Why USI? as paragraphs/lists.
But we already have Benefits section separate; the benefits paragraph is at the end of Why USI? So we might duplicate. Better to keep Why USI? as a section containing the company overview (including awards, diversity, etc.) and then have a separate Benefits section for the benefits details.
Thus we will have sections:
- About the role (description)
- Responsibilities (list)
- Requirements (list of experience/education/skills)
- Why USI? (company overview: revenue, associates, USI ONE Advantage, awards, diversity, community engagement)
- Benefits (list)
We must not repeat job title.
Now we need to ensure we preserve all substantive information. Let's extract the Why USI? content:
Paragraphs:
"With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs."
"Unrivaled Resources and Support What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and
- for any list of duties/requirements/benefits. The responsibilities are a list of duties; we can format as
- each duty. Similarly for Knowledge, Skills And Abilities we can list each bullet? It's currently sentences separated by periods. We'll convert to list items.
We need to preserve all substantive information; do not invent or summarize away detail. So we must keep all details.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none obvious.
We need to output only HTML fragment.
Let's extract sections:
Section: Responsibilities (heading
Responsibilities
) with list items each duty. Duties from text: - Provide proactive, personalized support to assigned Commercial Lines clients. - Provide insurance technical expertise to clients and other members of the Account Management team. - Responsible for marketing and placement of client Commercial Lines insurance renewals. - With assistance from Account Representatives, prepare client applications for review. - Determine most-appropriate carriers for market pricing. - Analyze and compare carrier quotes and coverage offerings. - Make insurance program recommendations to clients. - Manage client renewal expirations and avoid any lapse in coverage. - Negotiate with carriers on behalf of clients. - Process policies, endorsements and audits as needed. - Champion client cross-selling initiatives and develop customer accounts. - Represent client interests in internal USI account strategy meetings. - Delegate administrative client tasks to assigned Account Representatives. - Respond to underwriters’ questions in a timely and professional manner. - Maintain a high degree of accuracy in agency management systems. - Occasional in-person attendance at face-to-face client meetings. That's all. Section: Requirements (or Knowledge, Skills And Abilities). The posting has "Requirements Description and Requirements General Description:" then a paragraph: "Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives." That's more like a description of the role, maybe "About the role". But we already have Responsibilities. Could treat that as "About the role". However instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have About the role for that paragraph. Then we have "Knowledge, Skills And Abilities" which includes list items. Let's extract that paragraph: "Manage 30 to 50 middle-market Commercial Lines insurance accounts as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives and Account Executives." We'll put that under About the role. Now Knowledge, Skills And Abilities items: - 2-5 years experience in a Commercial Lines agency. - College degree preferred. - Strong understanding of Property & Casualty insurance. - Must hold or be willing to earn Property & Casualty insurance license. - Industry designation such as ARM, CIC, CPCU preferred - Comfortable with internet-based programs and Microsoft Office products. - Knowledge of Sagitta / ImageRight preferred, but not required. - Able to work in a fast-paced, team environment with minimal instruction. - Keep informed about industry information, technology and trends. We'll put under Skills or Requirements. Since we have both Requirements and Skills headings possible. We could combine into Skills. But we need to avoid thin sections. Perhaps we make a single section "Requirements and Skills". But instruction says use headings like Requirements, Skills. We could have both but they'd be thin. Better to have one section "Requirements" that includes both experience/education and skills. However the instruction says prefer a few substantive sections over many thin ones. So we can have "Requirements" covering the experience/education/skills. But we also have "About the role". So we will have About the role, Responsibilities, Requirements, Benefits. Now Benefits: The final paragraph about benefits: "USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time ." We need to list benefits as list items. Let's extract list: - medical - wellness - dental - vision - 401(k) - flexible spending - health savings accounts - short-term disability - long-term disability - life insurance - other unique employer-sponsored and voluntary programs - generous paid time off policy - paid family leave benefit - paid holiday time We'll put under Benefits heading. Now we need to ensure we don't include sections like Pay or Schedule (none). Also we should not include headings like "Why USI?" etc because they are not in the prescribed list; but we could incorporate that content into Benefits or maybe a separate section like "About USI". However instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. It might be okay to use other headings if they match content? The examples are just examples; but we should follow the pattern: use those headings for sections. The "Why USI?" content is about company culture, benefits, awards etc. Could be split into Benefits (we already have) and maybe a section "About USI" but not in list. Safer to incorporate that content into Benefits or maybe a separate section "About USI" but risk deviating. The instruction: "Usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." This suggests we should use those headings when appropriate; but we could also use other headings if needed? It says "e.g." meaning examples, not exclusive. However later: "IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". So we can create a section for company overview if there is content. The posting has a lot about USI: revenue, associates, USI ONE Advantage, awards, diversity, etc. That is substantive. Should we create a section for that? Could be "About USI" or "Company Overview". Not in the examples but could be okay. However the instruction says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the typical headings we should use; but we could also use others if they fit. Safer to stick to those headings. Where to put the USI overview? Could be part of Benefits? Not really. Could be part of "About the role"? Not exactly. Could be a separate section "About USI" but not in list; risk being considered not following instruction. However the instruction says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, just gives examples. I'd include a section "About USI" with the company overview. It's substantive. But we also have "Why USI?" heading in the posting; we could keep that as heading but we need to use
. So we could make
Why USI?
and then list subpoints? However the instruction says use those headings e.g. About the role etc. It might be okay to keep "Why USI?" as a heading. But to be safe, we could rename to "About USI". However the posting content includes "Why USI?" as a heading; we could keep it as is but it's not in the examples. I'd keep "Why USI?" as heading because it's directly from posting and is substantive. The instruction didn't forbid using that exact phrase; it just gave examples. So I'll useWhy USI?
. Now under Why USI? we have several sub-sections: Unrivaled Resources and Support, Industry-Leading Programs, Rewards, and Recognition, Deep Community Engagement, Committed to a Diverse and Inclusive Workplace, Nationally Recognized as a Top Insurance Employer, USI is committed to providing a full-suite of competitive benefits... We could treat each as subheading but we only allowedfor section headings; we could use
for subheadings? Not specified. Safer to keep everything under Why USI? as paragraphs/lists. But we already have Benefits section separate; the benefits paragraph is at the end of Why USI? So we might duplicate. Better to keep Why USI? as a section containing the company overview (including awards, diversity, etc.) and then have a separate Benefits section for the benefits details. Thus we will have sections: - About the role (description) - Responsibilities (list) - Requirements (list of experience/education/skills) - Why USI? (company overview: revenue, associates, USI ONE Advantage, awards, diversity, community engagement) - Benefits (list) We must not repeat job title. Now we need to ensure we preserve all substantive information. Let's extract the Why USI? content: Paragraphs: "With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs." "Unrivaled Resources and Support What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage® , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and
- each duty. Similarly for Knowledge, Skills And Abilities we can list each bullet? It's currently sentences separated by periods. We'll convert to list items.
We need to preserve all substantive information; do not invent or summarize away detail. So we must keep all details.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none obvious.
We need to output only HTML fragment.
Let's extract sections:
Section: Responsibilities (heading