Jobs · Customer Service

Sr Account Manager

ADI Global Distribution · Houston, TX · 6 days ago
RemoteRemoteCustomer Service$68k–$117k/yrFull-time

About the role

ADI Global Distribution is hiring an Sr Account Manager who will increase market share, uncover new opportunities, and drive the kind of sales that result in long-term customer relationships.

Responsibilities

  • Increase Market Share by performing sales efforts to convert potential customers to ADI customers.
  • Strengthen current customer relationships by supporting customer service efforts, conducting follow-up calls, educating customers about new product lines, and keeping abreast of new developments in the industry.
  • Proactively drive market intelligence gathering, uncover growth opportunities, and deliver sales wins.
  • Ensure positive relationships within the ADI organization to encourage team sales and create priority service for customers.
  • Implement various customer training to drive sales growth in assigned territory.

Requirements

  • 2+ years of sales experience: CCTV, IP, AV technologies, Security, and Fire.
  • Successful track record of managing and selling in the security industry in a distribution model.
  • Valid Driver’s License, clean motor vehicle history, and a driving record in good standing.
  • Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships.
  • Ability to learn quickly, process high call volume, and think outside the box.
  • Strong work ethic, do what it takes to get the job done approach while maintaining high business ethical standards.
  • Strong customer service, organization, and multi-tasking abilities.
  • Strong communication skills, both verbal and written.
  • Self-motivated, able to work independently without close supervision, and have a team mentality.
  • Proficient in Salesforce, Excel, Word, PowerPoint, and Outlook.
  • Able to travel per business needs; up to 75%.

Qualifications

  • Significant experience in a Sales/Account Management related field.
  • Experience working with Freight, Telecom (data or cell), or Distribution.
  • Experience working at a Retail Office Supply store is a plus.
  • Salesforce experience is a plus.
  • Experience working with high-value daily spending and a large product profile.
  • Experience with large product profiles.
  • Ability to influence at varying levels across the organization.
  • Ability to handle multiple priorities and navigate in a highly matrixed environment.

Skills

  • None specified

Benefits

  • Comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.

Pay

  • The typical hiring salary for this role, ranges from USD $68432.56 to $116520.31 per year but varies by specific work location.
  • Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.
  • Incentive Eligible (SIP): This position is eligible for a performance-based bonus of up to 53.85% of your annual salary, and prorated based on hire date.
  • To attain your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.

Schedule

  • Full time

Locations

  • 7450 Harwin Drive, Houston, 77036, US (Remote)

JOB INFO

Job Identification : 18681
Job Category : Account Management
Posting Date : 2026-06-08T21:01:06+00:00
Job Schedule : Full time
Locations : 7450 Harwin Drive, Houston, 77036, US (Remote)
Incentive Eligible : SIP
Job Schedule : Full time
Locations : 7450 Harwin Drive, Houston, 77036, US (Remote)
Incentive Eligible (SIP) : This position is eligible for a performance-based bonus of up to 53.85% of your annual salary, and prorated based on hire date.
Benefits : Resideo provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays.
US Visa Sponsorship Eligibility : This position is not eligible for US visa sponsorship

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