Sr. Account Executive, US HCLS Payors

About the role

Help companies transforming healthcare coverage move faster by powering everything from claims modernization to member experience with cloud and AI. Run a territory like a business, with real ownership, executive access, and the chance to shape how health insurers and payors adopt next-gen tech. This role focuses on enterprise commercial health plans, Blue Cross Blue Shield plans, and managed care organizations, solving real problems such as breaking down data silos, streamlining claims processing, improving member engagement, and unlocking data value with AI/ML. You'll work directly with customer executives to understand their challenges and map them to AWS capabilities that drive meaningful impact.

What sets this apart: the customers are some of the most consequential organizations in healthcare, the problems are complex and meaningful, and the impact is real. You're not just selling cloud—you're helping payors reduce administrative burden, improve health outcomes, meet regulatory demands, and rethink coverage delivery for millions of members. Success in this role requires navigating ambiguity, building trust quickly, and pushing initiatives forward with autonomy and high expectations.

Responsibilities

• Own a defined set of enterprise payor accounts and run the territory like a business (plan, forecast, deliver).
• Build and execute account plans aligned to customer priorities across claims operations, member experience, and population health.
• Develop and manage a high-quality pipeline; drive deals from early stage through close.
• Engage C-level and senior stakeholders; become a trusted advisor on cloud, data, and AI strategy.
• Identify where customers are stuck (e.g., claims processing bottlenecks, fragmented member data, legacy core systems) and map to AWS solutions that solve real problems.
• Lead cross-functional teams (SA, specialists, partners) to bring the right expertise to each opportunity.
• Negotiate and structure complex, multi-year agreements (e.g., EDP/PPA).
• Drive adoption and expansion of AWS services, with focus on measurable business outcomes.
• Maintain accurate forecasting, deal hygiene, and operational rigor.
• Partner with ISVs and ecosystem players to accelerate customer outcomes.
• Stay current on payor industry trends (value-based care, interoperability, AI-driven utilization management, CMS regulatory shifts) and translate into customer conversations.
• Be accountable for revenue growth, customer success, and long-term relationship health.

A day in the life

Day to day, you're building and executing account plans, driving pipeline, and closing strategic deals. You quarterback a broader team—solutions architects, specialists, partners—to bring the right expertise at the right time. This isn't a "pass leads and follow up" role; you own the outcome.

Requirements

• 5+ years of technology sales or account management experience.
• Experience with sales targets, business development, and driving customer satisfaction.
• Experience with cloud technologies and IT strategies.

Preferred Qualifications

• 5+ years of solving problems with technology in the Healthcare/Life Sciences industry.
• Experience building new customer relationships, closing sales, and generating revenue.
• Track record of exceeding sales goals.
• Experience with AI/ML technologies.
• Experience in developing, negotiating, and executing business agreements.
• Experience engaging and influencing C-level executives, both business and technical.

Pay

USA, IL, Chicago - $142,800.00 - $193,200.00 USD annually

USA, MN, Minneapolis - $142,800.00 - $193,200.00 USD annually

Benefits

Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Amazon also offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.