Sr Account Executive, Government

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive a competitive base salary and compensation package, including wealth-building opportunities through an annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

About the role

This role supports the growth and retention of local government accounts through direct sales activities and account management. It involves generating new sales opportunities, renewing contracts, and increasing customer satisfaction within the government sector. The role requires leveraging prior industry experience to drive revenue growth and maintain customer retention. Success is measured by meeting sales targets, renewal rates, and customer satisfaction metrics.

Responsibilities

• Generate new sales opportunities by contacting leads to meet or exceed monthly sales and renewal targets.
• Establish and maintain customer relationships to drive sales growth and increase the customer base.
• Analyze accounts to identify upsell and renewal opportunities and resolve customer issues promptly.
• Complete continuous training to maintain product knowledge and improve sales effectiveness.
• Demonstrate professionalism and cooperative behavior in interactions with customers and internal teams.
• Sustain monthly call activity goals to support sales pipeline development and customer engagement.
• Perform other duties or projects as assigned by business management.

Requirements

• High School Diploma or GED (Required).
• 5+ years selling to Government (State and Local) accounts (Preferred).
• 5+ years extensive Customer Service Experience (Preferred).
• 5+ years Business Markets Sales Experience (Preferred).
• 5+ years Wireless Industry Sales Experience (Preferred).
• 5+ years Telesales or Technical Sales Experience (Preferred).
• At least 18 years of age.
• Legally authorized to work in the United States.
• Travel is required for this role.

Skills

• Account Management: Effectively manage customer accounts to ensure satisfaction and retention (Required).
• Sales: Proven track record of delivering tailored solutions that meet specific client needs, ensuring high customer satisfaction and fostering long-term relationships (Required).
• Attention To Detail: Maintain accuracy and thoroughness in all tasks to ensure high-quality outcomes (Required).
• Communication: Strong verbal and written communication skills for customer interactions, presenting solutions, and team collaboration (Required).
• Presentations: Ability to create and deliver compelling presentations to potential and existing customers (Required).
• Problem Solving and Analysis: Analyze and resolve complex issues efficiently by interpreting data to identify trends and inform decision-making (Required).
• Building Relationships: Develop and maintain strong relationships with clients and stakeholders (Required).
• Negotiation: Skillfully negotiate terms and agreements to achieve favorable outcomes (Required).
• CRM and Microsoft Office: Proficiency in using CRM systems such as Salesforce and Microsoft Office products, especially Excel, for data analysis and reporting (Required).
• Prospecting and Selling to Larger Organizations: Ability to identify and engage with larger organizations to drive sales and meet quota expectations (Required).

Pay

Total Target Cash Pay Range: $154,900 - $279,300, inclusive of target incentives. Base Pay Range: $92,940 - $167,580. The successful candidate’s actual pay will be based on work location, qualifications, and experience. Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

To find the pay range for this role based on hiring location, visit T-Mobile Pay Lookup.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending account.
• 401(k) with company match.
• Annual stock grant and employee stock purchase plan.
• Paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and 2.5 weeks for new part-time employees annually).
• Paid parental and family leave.
• Family building benefits and back-up care.
• Enhanced family support and childcare subsidy.
• Tuition assistance and college coaching.
• Short- and long-term disability.
• Voluntary AD&D, accident, life, disability, and long-term care insurance.
• Mobile service and home internet discounts.
• Pet insurance.
• Access to commuter and transit programs.

For more details, visit T-Mobile Benefits.