Sr Account Executive, Collaboration Product Sales

Sales Cycle Participation

• Participates in all phases of the consultative sales lifecycle, including opportunity identification, account strategy development, pipeline management, forecasting, solution positioning, and closing complex cloud and subscription-based agreements.
• Leverages CRM platforms, sales enablement tools, and data-driven insights to manage pipeline health and accelerate deal velocity.

Technical Communication and Solution Expertise

• Demonstrates expertise in cloud-native communication architectures and AI-enabled customer engagement solutions.
• Translates complex technical models into clear business value for both customers and internal stakeholders.
• Maintains expertise in emerging collaboration technologies, AI advancements, and competitive market trends.

Collaboration and Impact

• Partners cross-functionally with Product Management, Engineering, Marketing, Channel/Alliance Partners, Finance, Legal, and Customer Success to support solution design, proposal development, contracting, and customer onboarding.
• The work performed directly impacts organizational growth by delivering integrated collaboration and CX solutions that address customer business challenges, enhance employee productivity, improve customer engagement outcomes, and expand T-Mobile’s market share in cloud communications and contact center services.

Job Responsibilities

• Serve as a subject matter expert for UCaaS, CCaaS, and AI-powered CX solutions with customers and sales teams.
• Drive revenue growth through consultative, outcome-based selling aligned to customer business objectives.
• Identify new logo and expansion opportunities across enterprise and mid-market segments.
• Manage sales pipeline, forecasting, and reporting using CRM and automation tools to ensure accuracy and visibility.
• Lead solution positioning, contract negotiations, and subscription-based agreement structuring aligned to business goals.
• Collaborate cross-functionally to support solution deployment, customer onboarding, and lifecycle expansion.
• Maintain expertise in emerging collaboration technologies, AI advancements, and competitive market trends.
• Perform additional duties or strategic initiatives as assigned by leadership.

Education and Work Experience

• High School Diploma/GED (Required)
• 4-7 years of Business to Business (B2B) sales experience with high tech sales (Preferred)
• 4-7 years of selling complex product solutions as lead salesperson or customer facing Solutions Engineer, specifically focused on new logos or pure prospects (Preferred)
• 4-7 years of experience in complex solutions/applications (Preferred)
• 4-7 years Combination of 5 years sales and customer facing technical solutions experience (Preferred)

Knowledge, Skills and Abilities

• Technically proficient in identified/specialized products (Required)
• Demonstrated success of meeting and exceeded sales targets and sales leadership (Required)
• Solid presentation skills (Required)
• Solid business acumen and a strong executive presence (Required)
• Solid negotiation skills (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Travel

• Travel Required (Yes)