Sr. Account Executive

About the role

You will regularly interact with clients each week, form relationships, and be instrumental in co-creating the strategies that will help them achieve important results for their brands. You will become a trusted partner to them, delivering agency work that helps each client succeed, while building relationships that may ultimately turn into long-term friendships.

Responsibilities

• Get introduced to our clients, what we do for them, and the process of how we deliver creative work in each team
• Translate client needs into specific creative project briefs, identifying the specific goal(s) of the project, budget, and timeline to hand off to our agency Project Manager (a separate role)
• Pitching new ideas you discover as you ask the most important questions
• Manage the big-picture execution of the brand strategies - are we successful in that strategy? If not, what needs to change?
• You will act in support of the strategic sales effort in onboarding new YCP clients, being part of the initial discovery and strategy-writing process
• You'll lead brainstorming and strategy sessions with your clients to come up with creative solutions to their business challenges
• You'll be responsible for the growth of specific client relationships by delivering agency work that helps each client succeed while building long-term client-to-agency trust
• You are a people person who loves to help and educate others
• You love problem solving and know how to ask good questions to mine out what's important to others
• You know how to effectively communicate details and deliverables with care
• You have a knack for writing
• You have 3-5 years of experience in a client service role (for the Sr. Client Success Strategist level, you'll have already had several years of marketing agency experience across several different clients)

Requirements

Please note, we are only accepting U.S. candidates who want a full-time, in-office role.

Qualifications

• You are creative
• You love solving challenges
• You enjoy working with people

Skills

• People skills
• Problem-solving skills
• Communication skills
• Writing skills

Benefits

• Family-first culture
• Paid absences
• Competitive pay
• Wellness program
• Future savings through 401k and generous company match program
• Professional & personal development opportunities

Pay

Details TBD

Schedule

8 AM - 5 PM