Sprinkler Service Technician

About the Role

As a Sprinkler Service Technician, you will be responsible for the installation, service, and troubleshooting of automatic fire sprinkler systems in residential, commercial, and industrial buildings. This role requires a strong understanding of fire protection systems, adherence to safety protocols, and effective communication with customers and team members.

Responsibilities

• Install fire sprinkler systems and related equipment in compliance with manufacturer requirements.
• Conduct trenching and repair of underground mains, including backfilling and tamping when applicable.
• Complete and process required paperwork/electronic documentation accurately.
• Ensure all equipment, including specialty valves and fire pumps, is installed correctly.
• Coordinate and conduct necessary testing of the system.
• Maintain open communication with customers and provide necessary information.
• Ensure adherence to safety protocols, including timely submission of safety forms and incident reporting.
• Maintain and care for company equipment, vehicles, and tools.
• Support production efficiency and adhere to company SOPs, including purchase orders and change orders.
• Respond to customer satisfaction survey feedback and maintain quality control.
• Participate in team meetings and work collaboratively with internal and external stakeholders.

Qualifications

• High School Diploma or Equivalent.
• American Fire Sprinkler Association training program for fire sprinkler foreman, preferred.
• Certified state/federally-accredited Foreman, preferred.
• State Backflow testing and repair certification, preferred.
• Forklift and scissor lift certification, preferred.
• Nicet II & III certification, preferred.
• Understanding of NFPA codes and standards, particularly NFPA 13.

Work Experience

• Minimum of 3 years of experience as a fire sprinkler helper, preferred.
• Minimum of 3 years of experience as a fire sprinkler apprentice/fitter, preferred.

Skills

• Ability to take direction and work independently.
• Strong organizational and detail-oriented skills.
• Effective communication and teamwork abilities.
• Knowledge of fire sprinkler piping systems and fabrication methods.
• Ability to read fire protection blueprints.
• Valid state driver's license with a good driving record.
• Self-motivated, ambitious, and interactive.
• Ability to maintain a clean and safe work environment.