Sports Operations Assistant (Lifeguard)

About the role

An exciting opportunity to join the University of Southampton’s outstanding Southampton Sport team as a Sports Operations Assistant (Lifeguard). Southampton Sport operates across several locations, including the newly extended Jubilee Sport & Recreation Centre on Highfield Campus. The centre offers a wide range of modern sport and fitness facilities:

• A large new gym with over 200 Technogym exercise stations
• Inclusive fitness equipment suitable for all abilities
• A 6-lane, 25-metre swimming pool
• A split-level, 150-station fitness suite (TAS Athletes Programme)
• Two sports halls featuring 8 and 4 multi-use courts
• 3 squash courts
• 4 fitness studios including a martial arts studio
• A Technogym indoor cycling studio
• A climbing and bouldering wall

Our wider facilities also include Wide Lane Sports Ground and the Watersports Centre for students, staff, and the wider community. The University has invested more than £40 million in its sports facilities, delivering an extensive programme of sport, leisure classes, and courses. Facilities operate seven days a week from 7:00am to 10:00pm.

Responsibilities

• Swimming pool safety and supervision
• Responding to customer enquiries and providing excellent services
• Preparing and maintaining sports equipment
• Providing exceptional cleanliness throughout the facilities
• Ensuring health and safety procedures are always adhered to
• Acting as an ambassador for active lifestyles and Southampton Sport

Requirements

We are looking for professional, motivated, and proactive individuals who thrive as part of a team. Strong customer service skills are essential, as you will often be the first point of contact for customers and will support a wide variety of situations in a professional manner.

• A current National Pool Lifeguard Qualification (NPLQ) is essential (applications from candidates currently working towards the qualification will also be considered)

This role is subject to a Disclosure and Barring Service (DBS) check and Right to Work verification as part of the recruitment process.

Schedule

Full-time positions (36 hours per week), working on a set rota pattern that includes evenings and weekends.

Benefits

• Generous annual leave entitlement
• Excellent pension scheme
• Family-friendly leave policies including maternity, paternity, adoption, and parental leave
• Complimentary usage of Southampton Sport facilities

The University is committed to supporting staff and students and offers a flexible working approach, including generous holiday allowance and additional university closure days.