Specimen Technician - Hospital

About the role

The Hospital Specimen Associate is responsible for the preparation of patient's specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The role involves performing and following all pre-analytical processing procedures with accuracy and in a timely manner.

Responsibilities

• Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific).
• Print Quest performed testing reports.
• Interpret specimen flow/tracking data utilizing all available reports and resources.
• Performs remote accessioning (pre-accessioning), (client specific).
• Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
• Demonstrates ability to communicate and collaborate effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
• Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Qualifications

• Work Experience: 1 – 3 years of working experience
• Preferred Work Experience: Medical background preferred, which includes medical terminology applicable to a clinical laboratory; Previous experience in a hospital laboratory environment preferred

Physical And Mental Requirements

• Position requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.
• Works in a biohazard environment, practicing good safety habits.
• Able to sit or stand for long periods.

Skills

• Handles multiple tasks simultaneously and works in a production environment.
• Hospital LIS Systems knowledge or experience a plus.
• Command of Microsoft Office Suite.
• Client interfacing role requiring strong communication, collaboration, and problem-solving skills.
• The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
• Maintains composure while working under pressure.
• Reflects good judgment when determining what action to take when resolving problems.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Demonstrates flexibility and ability to adapt to change.

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.