Specimen Procurement Technician 1 - FT - Day/Eve - Norwalk

Responsibilities

• Greets customers promptly in a friendly manner, assists patients with special needs, and provides necessary information, always respecting confidentiality.
• Acts as Laboratory customer service representative while providing service to inpatients and outpatients.
• Accurately identifies patient, performs accurate and complete registration and order entry, and obtains necessary consents and signatures, when applicable.
• Enters information and follows registration protocols as needed to insure accurate and timely billing of services.
• Communicates process to patient and collects specimens from patient for subsequent analysis, in accordance with approved techniques and observing Universal Precautions.
• Delivers samples to the laboratory, logs specimens into Lab using LIS.
• Communicates well with other staff members to ensure excellent customer service and appropriate follow-up.
• Alerts appropriate personnel and follows established protocols in operational situations to prevent crisis & service delays.
• Promotes and maintains working relationships within a multi-skilled team environment to facilitate team visions & goals/teamwork.
• Participates in education opportunities, staff meetings & in-service as scheduled.
• Reviews minutes of meetings not attended.
• Restocks supplies in work area as needed.

Requirements

• High School Diploma.
• Data entry.
• Phlebotomy experience.
• Customer service skills.
• CT Driver's license required.
• Travel to off-site locations.

Qualifications

• Medical terminology, registration training or experience, medical office/hospital experience preferred.

Skills

• Data entry.
• Phlebotomy experience.
• Customer service skills.

Benefits

Not specified.

Pay

$18.13 - $34.50 Hourly

Schedule

Full time/40 hours per week, 8-hour shifts, 5 days a week with rotating weekends. Will rotate between day & evening shifts, variable shifts between the hours of 5:00am - 11:30pm.