Specimen Collector I - Phlebotomy

About the role

The Specimen Collector - Phlebotomy collects biological specimens (including blood) at client sites for scientific testing. Responsibilities include maintaining collection integrity, record-keeping, initial insurance verification, and specimen packaging for shipment.

Schedule

Monday through Friday, 8:00 AM to 4:30 PM, up to 40 hours per week.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct using Electronic Lab Requisitions (ELR) “FLUID”
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (e.g., HIPAA Training)
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives related to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Represent Aegis in a professional, positive manner with a “can do” attitude
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership through example and sharing of knowledge/skill
• Perform other duties as required and assigned

Requirements

• High School diploma or GED required
• Valid phlebotomy certification is required; must meet state requirements for certification
• Ability to work in a fast-paced environment while maintaining focus on quality and confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills and a positive approach in patient interactions
• Strong written and verbal communication skills
• Ability to multitask without sacrificing quality
• Attention to detail and ability to interact with staff at all levels

Skills

• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails
  • Web navigation (URL entry, website addresses)
  • Maintaining and entering usernames/passwords
  • Understanding of computer ports (USB for signature pad, printers)
  • Typing at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of file management (saving/deleting files and folders)
• Understanding of security measures