Specimen Collector I - Phlebotomy

About the role

The Specimen Collector - Phlebotomy collects biological specimens (including blood) at client sites for scientific testing. Responsibilities include maintaining the integrity of the collection process, record-keeping, insurance verification, and specimen packaging for shipment.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct
• Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (e.g., HIPAA Training, etc.)
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives related to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Represent Aegis in a professional, positive manner with a “can do” attitude
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Engage in proactive team efforts to achieve departmental and company goals
• Provide leadership through example and sharing of knowledge/skill
• Perform other duties as required and assigned

Requirements

• High School diploma or GED required
• Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
• Must meet state requirements for phlebotomy certification (where required)
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills and a positive approach in patient interactions
• Strong written and verbal communication skills
• Ability to work on multiple tasks without sacrificing quality
• Attention to detail and ability to interact with staff at all levels
• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails
  • Basic website navigation, including entering URLs
  • Maintaining and entering usernames/passwords
  • Understanding of computer ports (e.g., USB for signature pad, printers)
  • Typing at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding of the necessity of security measures

Schedule

Monday through Friday from 8:30 AM–5:00 PM, with a 30-minute lunch, up to 40 hours per week.