Specimen Collector I - Phlebotomy

Aegis Sciences Corporation

About the role

The Specimen Collector - Phlebotomy is responsible for collecting biological specimens (including blood) at client sites for scientific testing. Duties include maintaining the integrity of the collection process, maintaining records for reporting, obtaining initial insurance verification for billing, and packaging specimens for shipment.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct
• Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (e.g., HIPAA Training)
• Comply with all applicable safety requirements, including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives related to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Represent Aegis in a professional, positive manner with a “can do” attitude
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership through example and sharing of knowledge/skill
• Perform other duties as required and assigned

Requirements

• High School diploma or GED required
• Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
• Must meet state requirements for phlebotomy certification (where required)
• Ability to work in a fast-paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills and a positive approach in patient interactions
• Excellent written and verbal communication skills
• Ability to work on multiple tasks without sacrificing quality
• Attention to detail and ability to interact with staff at all levels

Skills

• Basic computer knowledge, including:
  • Sending, receiving, and monitoring emails
  • Basic understanding of website navigation (URL entry, etc.)
  • Maintaining and entering usernames/passwords
  • Understanding of computer ports (USB for signature pad, printers)
  • Typing at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding of security measures

Schedule

Monday through Friday, 8:00 AM to 3:00 PM with a one-hour lunch break from 12:00 PM to 1:00 PM, up to 30 hours per week.