Specimen Collector I - Phlebotomy

About the role

Responsible for collecting biological specimens (including blood) at client sites for the purpose of conducting scientific testing.

Schedule

Monday through Thursday, 8:30 AM to 5:00 PM with lunch from 12:00 PM to 1:30 PM; Friday, 8:30 AM to 12:00 PM, up to 34 hours per week.

Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow the standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each ‘Chain of Custody’ and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct:
  • Utilize Electronic Lab Requisitions (ELR) “FLUID” for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training (HIPAA Training, etc.)
• Annual Lease Agreements (where required)
• Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable)
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in marketing and sales objectives with regards to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Encompass a “can do” attitude and represent Aegis in a professional, positive manner
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership to others through example and sharing of knowledge/skill
• Other duties as required and assigned

Requirements

• High School diploma or GED required
• Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
• Must meet state requirements for phlebotomy certification (where required)
• Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills are essential to success in this role
• Positive approach and attitude in patient interactions
• Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required

Skills

• Basic computer knowledge including, but not limited to:
  • Ability to send, receive, and monitor emails
  • Basic understanding of web site navigation including URL and how to enter website addresses
  • Ability to maintain and enter usernames/password and understand why credentials are important
  • Basic understanding of ports on a computer (USB for signature pad, printers)
  • Ability to type at least 40 words per minute
• Experience and understanding of Windows operating system
• Preferred experience with tablets and use of a stylus
• Knowledge of how to save or delete files and folders
• Understanding necessity of security measures