Specimen Collector - 1864

About the role

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs to support improved clinical decision‑making for millions of Americans with chronic pain, mental illness, and substance use disorders. The Specimen Collector is a key role, providing exemplary care and customer service to patients, clinicians, and the laboratory.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice/clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in the ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Driving to/from multiple facilities may be required

Requirements

• Ideal candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field directly supporting patients; 2+ years of customer service experience can be considered in place of medical experience
• Demonstrated ability to navigate a smartphone and computer
• Valid driver’s license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High school diploma or equivalent required
• Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs.
• Must pass pre‑employment background check including national/federal/county criminal history, global watchlist search, SSN trace, FACIS Level 3, SAM/OIG exclusions, education verification, driving record (MVR), and 5‑panel urine drug screening; offers may be rescinded if results do not meet position standards

Benefits

• 401(k) with company match
• Paid time off and holidays
• Behavioral and health care resources

Pay

Salary range: $18‑21 per hour (dependent on qualifications, experience, and geographical location)

Schedule

Part‑time, Monday‑Friday 1:00 pm‑5:00 pm (approximately 20 hours per week)