Specimen Collector- 1808

About the role

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services. This role helps clinicians monitor use of prescription medications and illicit drugs, supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.

The Specimen Collector serves as a key representative, providing exemplary care and exceptional customer service to patients, clinicians, and the laboratory.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between the practice/clinic and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in the ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)
• Drive to/from multiple facilities as required

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field directly supporting patients (preferred)
• 2+ years of customer service experience (can substitute for medical experience)
• Demonstrated ability to navigate a smartphone and computer
• Valid driver’s license and reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes (a plus)
• Ability to ensure compliance with HIPAA, HiTrust, confidentiality, and cybersecurity policies
• High school diploma or equivalent

Physical requirements: 60% sitting, 20% walking, 20% standing, lifting up to 20 lbs.

Pre-employment screening

All offers are contingent upon successful completion of the following:

• National, federal, and county criminal history check
• Global watchlist search
• Social Security Number (SSN) trace
• FACIS (Fraud and Abuse Control Information System) Level 3 search
• SAM (System for Award Management) and OIG (Office of Inspector General) exclusions
• Education verification
• Driving record (Motor Vehicle Report)
• 5-panel urine drug screening
• Location-specific credentialing, which may include:
  • Fingerprinting clearance
  • TB test
  • Record of immunizations
  • CPR certification
  • Licensure/certification verification (if applicable)
  • Location-specific orientation

Benefits

• Medical, dental, and vision insurance
• Disability insurance
• 401k with company match
• Paid time off and holidays
• Tuition assistance
• Behavioral and healthcare resources

Pay

Salary range: $18–$21 per hour, dependent on qualifications, experience, and geographical location.

Schedule

Full-time, Monday–Thursday, 8:00 AM–5:00 PM.