Specimen Collector II - 1740

About the role

The Specimen Collector II plays a crucial role at Millennium Health, collecting and processing specimens from male patients across Oregon and Washington. This position involves providing excellent customer service, ensuring compliance with HIPAA and confidentiality policies, and maintaining accurate records.

Responsibilities

• Collect patient urine and/or oral fluid (saliva) specimens
• Process and package collections for shipping
• Serve as an intermediary between practices/clinics and the laboratory
• Record patient information, physician order details, and pertinent laboratory information
• Resolve specimen concerns with billing or patient information in the ordering portal
• Order and maintain collection supplies inventory onsite
• Observe collection for Millennium Health specimens (when applicable)

Requirements

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients (preferred)
• 2+ years of customer service experience (can be considered in place of medical experience)
• Demonstrated ability to navigate a smartphone and computer
• Valid driver’s license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes (plus)
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required

Physical requirements

• Sitting 60%
• Walking 20%
• Standing 20%
• Lifting up to 20 lbs

Benefits

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time Off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement

Pay

$20-24/hr. Salary offered is dependent on qualifications, experience, and geographical location.

Schedule

Full-Time | Monday-Friday 8:00am-5:00pm

Skills

Must be able to navigate a smartphone and computer, demonstrate strong customer service skills, and adhere to HIPAA and confidentiality policies.

Benefits

• Medical, Dental, Vision, Disability Insurance
• 401k with Company Match
• Paid Time Off and Holidays
• Tuition Assistance
• Behavioral and Health Care Resources
• Mileage reimbursement

Qualifications

• 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients (preferred)
• 2+ years of customer service experience (can be considered in place of medical experience)
• Demonstrated ability to navigate a smartphone and computer
• Valid driver’s license required; reliable transportation
• Medical insurance/billing and/or familiarity with medications/diagnostic codes (plus)
• Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
• Ability to ensure administrative, physical and technical cyber security controls are always adhered to
• High School diploma or equivalent required