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Specialty Stand Lead - Anaheim Convention Center - Catering

Aramark · Anaheim, CA · 1 mo ago
On-siteManagement$23/hrFull-time

About the role

Responsible for assigned stand and/or portable run efficiently per Aramark standards. This role takes place in an events-based setting, with schedules and hours varying per event. In general, you will most likely work 6 or 10 events a year. You will provide your availability, which will be taken into account for scheduling. This is a union position under Unite Here 11.

Per the Collective Bargaining Agreement, new hires start at 80% of the negotiated pay rate. After 20 shifts, the rate increases to 90%, and after 40 shifts (20 at 80%, 20 at 90%), the rate reaches 100% of the negotiated pay rate.

Responsibilities

  • Schedule and assign daily work to a food service team and supervise task completion.
  • Train and guide staff on job duties, food safety, sanitation, and customer service.
  • Prepare and build food items according to standardized recipes and directions.
  • Properly store food by adhering to food safety policies and procedures.
  • Set up workstations including prep tables, service counters, hot wells, and steam tables.
  • Break down, clean, and sanitize workstations.
  • Serve food to customers while ensuring guest satisfaction and anticipating needs.
  • Replenish food items and maintain appropriate stock levels.
  • Adhere to all alcohol service policies and safe drinking guidelines, including checking IDs.
  • Maintain excellent customer service and a positive demeanor toward guests, customers, and co-workers.
  • Operate espresso machines and other equipment to prepare specialty coffees and drinks in a fast-paced environment.
  • Prepare specialty coffee and other drinks according to recipes and "coding" on beverage vessels.
  • Code beverage containers with specialty coffee orders.
  • Supervise stand workers, baristas, and cashiers.
  • Adhere to Aramark safety policies and procedures, including food safety and sanitation.
  • Ensure security of company assets.

Requirements

  • Previous supervisory experience in a related role preferred.
  • Previous food service experience required.
  • Must be able to obtain food safety certification.
  • Exhibit and practice high-level guest satisfaction skills.
  • Basic accounting knowledge and experience managing inventory.
  • Willingness to accept change, new procedures, and constructive feedback.
  • Ability to establish relationships with guests and co-workers.
  • Demonstrated organizational skills to improve efficiency.
  • Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to changes.
  • Consistent professionalism in daily assignments.
  • Ability to work independently with limited supervision.
  • Excellent guest service skills.
  • Available to work a flexible schedule, including weekends, evenings, and holidays.

Physical Demands

  • Lifting, bending, pushing, pulling, and/or extended walking and standing.
  • May require uniforms and/or usage of Personal Protective Equipment (PPE).

Pay

The hourly starting rate for this position is $23.00 (80% of the negotiated pay rate). After 20 shifts, the rate increases to 90%, and after 40 shifts, it reaches 100% of the negotiated pay rate.

Benefits

  • Comprehensive benefit programs for eligible employees, including medical, dental, vision, and work/life resources.
  • Retirement savings plans like 401(k).
  • Paid days off, including parental leave and disability coverage.
  • Benefits vary by location and are subject to legal requirements, eligibility, and employee status.

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