Specialty Services Technician
STERIS · Manchester, NH · 1 wk ago
Information TechnologyFull-time
What You Will Do
- Communicate with Customers on preventative cleaning needs, schedule and equipment details (arrival, service status, completion, next steps).
- Promote Sterilizer services.
- Perform sterilizer cleaning functions, including changing chemical ingredients, making adjustments to necessary chemicals, maintaining appropriate pressures, handling/transporting/disposing of chemicals used in sterilizer cleaning, according to safety protocols.
- Work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards.
- Responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation.
What You Will Need
- A high school diploma or GED, with at least 3 years of work experience, at least 1 year of which must be technical or service-related work (mechanical, electrical, plumbing, HVAC, construction, automotive etc.).
- In lieu of a high school diploma or GED, an associates degree, or related certifications or military experience, may be considered towards minimum years of work experience.
- Customer service experience.
- Valid driver’s license.
- Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 75% travel overnight.
- Field Service experience strongly preferred.
What STERIS Offers
- Competitive Salary + OT + Incentive Compensation Program
- Company Provided Vehicle + Cell Phone + Laptop
- Hands-on Training Program
- Paid Time Off + 9 Corporate Holidays Per Year
- Excellent Healthcare, Dental, and Vision Benefits
- Healthcare and Dependent Flexible Spending Accounts
- Long/Short Term Disability Coverage
- 401(k) with a Company Match
- Parental Leave
- Tuition Reimbursement Program
- Additional Add-On Benefits/Discounts
Pay Range
Pay range for this opportunity is $46,962.50 - $60,775.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.