Specialty Services Technician 1

About the role

As a Specialty Services Technician (SST), you will act as Trusted Advisor to STERIS Customers in the service of cleaning and conditioning large hospital sterilizer equipment, as part of a high performing national team focused on delivering Specialty Services to STERIS and competitor equipment. You'll provide on-site cleaning services and simple maintenance on complex mechanical, electro-mechanical and electronic units within hospitals and surgery centers. In this role, you will pro-actively interact and communicate concerns, updates, repairs, and service enhancement opportunities with Customers, Field Service partners and the contract administration team. This is a safety sensitive position.

Responsibilities

• Communicate with Customers on preventative cleaning needs, schedule and equipment details (arrival, service status, completion, next steps).
• Promote Sterilizer services.
• Perform sterilizer cleaning functions, including changing chemical ingredients, making adjustments to necessary chemicals, maintaining appropriate pressures, handle/transport/dispose of chemicals used in sterilizer cleaning, according to safety protocols.
• Work closely with the Scheduling Team, Super