Specialty Representative, Psychiatry - Richmond West, VA

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience—and products and services in our Allergan Aesthetics portfolio.

About the role

This is a field-based position covering Charlottesville, Richmond, Harrisonburg, and Farmville, Virginia. Candidates should live within a reasonable distance of the primary city. The role level will be determined based on experience.

Responsibilities

• Execute brand strategy and tactics in the field to drive sales performance, effectively manage the assigned territory and targeted accounts, and build strong customer relationships.
• Maximize short- and long-term sales performance by focusing on customer needs and placing the patient at the center of all efforts, while adhering to AbbVie’s business code of conduct, policies, and applicable laws.
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed goals.
• Create pre-call plan objectives and execute post-call evaluations to continuously improve sales performance.
• Effectively handle objections, misunderstandings, and concerns, consistently gaining logical and reasonable calls to action to close every sales call.
• Proactively address customer needs, expectations, and challenges to build trusted relationships and achieve win-win agreements.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers, maximizing access and sales opportunities.
• Continuously build understanding of customer needs, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical, and sales expertise.
• Share market intelligence with the in-field team, brand team, and sales manager to align efforts, anticipate environmental changes, and optimize brand strategy execution.
• Differentiate AbbVie’s value proposition with assigned healthcare providers and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Requirements

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred. Relevant and equivalent industry experience may substitute for the degree.
• In lieu of a bachelor’s degree, at least five (5) years of relevant industry experience is required, with three (3) or more years preferred in the pharmaceutical, health, or science industry. A high school diploma or GED is required.
• Demonstrated in-depth scientific, therapeutic, product, and competitive knowledge, recognized as an expert resource by relevant stakeholders.
• Strong business acumen and proficient use of business tools; strategic and critical thinking capabilities.
• Ability to proactively identify customer style/behavior and adapt selling approaches accordingly.
• Understands and leverages findings to develop sales strategies and offers innovative ideas to maximize business opportunities.
• Provides impactful ideas for the larger organization and anticipates and responds to changes.
• Operates effectively in a matrix environment, influencing others and serving as a credible role model among peers.
• Builds collaborative partnerships with district colleagues and matrix teams.
• Leads by example, displaying positive behaviors and peer coaching through changing and challenging environments.
• Documented success in leadership and support roles of increased responsibility at the district, region, or organizational levels.
• Valid driver’s license and ability to pass a pre-employment drug screening test while meeting safe driving requirements.
• Ability to drive a personal auto, company car/truck, or powered material handling equipment.
• Must satisfy all applicable healthcare industry representative (HCIR) credentialing requirements, including but not limited to background checks, drug screens, proof of immunization/vaccination, and fingerprinting.
• Must be in good standing and/or eligible to obtain HCIR credentials for entry into facilities in the assigned territory.

Preferred Qualifications

• Proven track record of success in sales performance within respective therapeutic areas.
• Commercial pharmaceutical industry experience, such as physician/account-based selling, training, managed healthcare, or marketing.
• English language proficiency (verbal and written) for all non-English speaking countries.

Benefits

• Comprehensive package including paid time off (vacation, holidays, sick leave).
• Medical, dental, and vision insurance.
• 401(k) retirement plan for eligible employees.
• Eligibility to participate in short-term incentive programs.