Jobs · Healthcare · Massachusetts

Specialty Pharmacy Technician

Shields Health Solutions · Springfield, MA · 2 days ago
HealthcareFull-time

Schedule

M-F 8hr rotating shifts: 7a-6p, plus some Saturday coverage as needed.

About the role

The successful candidate will provide integrated support to patients and pharmacists by providing a "hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience.

Responsibilities

  • Interpret and enter prescriptions.
  • Clarify prescription orders with pharmacist and/or clinician as appropriate.
  • Label and fill prescriptions for the pharmacist to verify.
  • Perform pharmaceutical calculations.
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
  • Prepares medication for delivery to patients and departments.
  • Answers, resolves, and triages inbound inquiries.
  • Provides outbound therapy/medication adherence check-ups.
  • Secures refill prescriptions.
  • Resolves insurance related issues and assists patients with various forms of financial assistance.
  • Maintains pharmacy inventory including drug ordering and receiving.
  • Communicate directly with patients over the phone to assist them in the awareness of their medications.
  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
  • Manage, organize, and update relevant data using database applications.
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
  • Identify trends, resolves problems; recommend improvements; implements change.
  • Actively participates in process improvement initiatives.
  • Acts as a value-added business partner to stakeholders throughout the organization.
  • Protects organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Other duties as assigned.

Requirements

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician.

Education: High school diploma or GED required.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data

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