Specialty Pharmacy Technician

About the role

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Frontier Therapies is a business pioneering a better approach to care for people with rare diseases; we are on a mission to support people with compassion while creating access to therapies at the frontier of health care. With us, you'll find a fast-paced, passionate, and professional culture where you can use your talent and our resources to make a huge impact-ensuring that all people, no matter how unique, have the ability to access a better tomorrow. Take this opportunity to start doing your life's best work.

Responsibilities

• Perform various duties related to the fulfillment of prescription orders
• Dispense any or all the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures
• Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
• May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment
• Process, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included
• Prepare and scan documents, verify member/patient data, submit prescription orders in computer system
• Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, address medication issues, and coordinate treatment with on-site facilities personnel
• Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered
• Perform tracking logistics for outbound shipments to ensure arrived at destination. Work to include triaging packages that were misrouted to ensure meet destination
• Acts as liaison between company, patients, insurances, manufacturers, and provider's office via phone, fax,