Specialty Pharmacy Technician

Responsibilities

• Process specialty medication refill requests and coordinate dispensing activities
• Ensure specialty medications have appropriate prior authorization approval and required documentation prior to dispensing
• Communicate with facility staff and providers to obtain clinical documentation, lab results, and other required information
• Collaborate with pharmacists, providers, nurses, specialty pharmacies, and manufacturers to support timely patient access to medications
• Communicate shipment tracking and delivery information to facility staff
• Maintain accurate documentation related to specialty medication approvals, dispensing, and shipment coordination
• Maintain organized tracking systems for specialty medication orders and refill schedules
• Support resolution of medication access barriers, missing documentation, and shipment delays
• Maintain compliance with pharmacy regulations, internal workflows, and manufacturer requirements
• Aid with additional operational duties and special projects as assigned

Qualifications

• Must hold and maintain a current, unrestricted Pharmacy Technician certification issued by the Alabama Board of Pharmacy with a minimum of 1-year experience
• Pharmacy Technician Certification Board (PTCB) technician certification is encouraged but not required
• Prior specialty pharmacy experience strongly preferred
• Must complete sufficient hours of CEU to maintain technician license and technician certification, if applicable
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work collaboratively with pharmacists, providers, nurses, correctional facility staff, and external specialty pharmacy partners
• Ensure all pharmaceutical services provided conform to state licensure, accreditation, regulatory agency requirements, and company policies and procedures
• Demonstrate professionalism by maintaining integrity, accountability, emotional maturity, and a positive work environment
• Notify critical information to the next level of management that may have a negative impact on client and/or vendor relations or patient care
• Willingness to assist with departmental duties in other operational areas as needed
• Willingness to complete special projects assigned by management
• Maintain confidentiality of all proprietary and protected health information in accordance with company policies and legal requirements
• Pass the facility’s criminal background check and drug screening

Benefits

• Competitive benefits package including health, prescription, dental, Employment Assistance Program (EAP) services, vision, and 401(k)
• Term life insurance at no cost to the employee
• Paid holidays and an array of voluntary benefits
• Employees enrolled in the health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program