SPECIALTY PHARMACY TECHNICIAN

#IND123 Specialty Pharmacy Technician - Navigation Location: Fully remote Cannot reside in the following states: CA, DE, MA, MI, NJ, NY, OR, WA, CO, IL Pay: $21.00 per hour Type: Contract, (5) months until about April 2026 May go perm based on job performance Schedules Available M-F, 09:00 AM - 05:30 PM EST M-F, 10:30 AM - 07:00 PM EST Training schedule: M-F, 9:00 AM to 5:30 PM EST for 4 weeks Start date: 11/4/2025 Job Description Member Support & Advocacy: Serve as the primary contact for specialty members and providers, guiding them through benefit details, prior authorizations, and therapy access with empathy and professionalism.Multichannel Communication: Respond to member inquiries via phone, chat, email, fax, and written correspondence, ensuring a compassionate and consistent experience.Therapy Coordination: Navigate complex issues such as site-of-care decisions, infusion scheduling, and specialty pharmacy fulfillment to remove barriers to treatment.Clinical Collaboration: Partner with Clinical Pharmacists on outreach efforts, including appointment scheduling, program enrollment, and adherence follow-ups.Coverage & Compliance: Help members understand therapy costs and coverage, coordinate with prescribers and financial assistance programs, and meet all productivity, quality, and compliance standards. Nice To Have Associate’s or Bachelor’s degree Requirements Must have 1+ recent years in specialty pharmacy, PBM, managed care, or mail-order pharmacyActive Certified Pharmacy Technician (CPhT) through PTCB or NHAMust provide CPhT license numberMust submit an internet speed testMust have a private designated workspaceHigh school diploma or equivalentBackground check required