Specialty Pharmacy Technician

About the role

The Specialty Pharmacy technician is responsible for completing necessary functions in the specialty pharmacy (i.e. data entry, filling, dispensing, packaging, delivery setup for specialty prescriptions). Duties and responsibilities include but not limited to assistance with conducting and completing necessary third party prior authorization requests and associated services related to high cost medications, maximizing efficiency for patients and clinic staff. Benefits investigation and related tasks for managing third‑part billing. Assists Ambulatory Clinical Pharmacists in clinics and specialty pharmacy to deliver high quality care, (i.e. review and screen new patients at intake, review prescription coverage, assist with call center customer service and triaging phone calls, outreach to patients for medication adherence, purchasing and inventory management within specialty pharmacy). Work effectively with Baptist Health 340B team to ensure regulatory compliance and collaboration to meet patient needs.

Responsibilities

• Data entry, filling, dispensing, packaging, and delivery setup for specialty prescriptions
• Assist with conducting and completing third‑party prior authorization requests for high‑cost medications
• Perform benefits investigation and related tasks for managing third‑party billing
• Review and screen new patients at intake
• Review prescription coverage
• Assist with call center customer service and triaging phone calls
• Outreach to patients for medication adherence
• Handle purchasing and inventory management within the specialty pharmacy
• Collaborate with the Baptist Health 340B team to ensure regulatory compliance and meet patient needs

Requirements

• Active, unencumbered Arkansas State Board of Pharmacy Technician permit
• Current PTCB Certified Pharmacy Technician (CPhT) certification
• 2‑3 years of previous retail, specialty, or inpatient pharmacy experience

Qualifications

• Advanced Certified Pharmacy Technician (CPhT‑Adv) preferred
• Associate’s or Bachelor’s degree preferred

Skills

• Ability to work well with others
• Effective communication (spoken, electronic, telephonic)
• Good organizational and time‑management skills
• Ability to plan and complete daily activities with minimal supervision
• Strong computer skills and ability to quickly learn new technologies

Schedule

• Day shift, 8 a.m.–5 p.m. (Daytime)
• Authorized 80.00 hours bi‑weekly (full‑time)