Specialty Pharmacy Operations Technician

What You’ll Do

• Processing prescriptions—gathering and verifying patient and insurance details, labeling, filling, and securing pharmacist approval.
• Partnering with insurance companies and patients to resolve coverage issues, process prior authorizations, and support seamless care.
• Preparing and organizing shipments to patients, ensuring accuracy, stability, and timely delivery.
• Managing pharmaceutical inventory—anticipating needs and ordering medications to keep up with patient demand.
• Supporting patients with refill scheduling, medication counseling policies, and answering questions with compassion and clarity.
• Tracking shipments, managing calls and emails, and keeping everything running smoothly behind the scenes.
• Ensuring compliance with all pharmacy laws, regulations, and company policies.

Why You’ll Love Working With Us

• Make an Impact: Every prescription you process directly supports patients in managing their health.
• Team Support: Work alongside an experienced pharmacist and a dedicated team who value collaboration.
• Growth & Learning: Contribute to team meetings, assist with training, and expand your skills in specialty pharmacy operations.
• Stable & Rewarding Environment: Enjoy a consistent schedule in a professional setting with no travel required.

What We’re Looking For

• Education/Certification: Completion of a Pharmacy Technician Program with Board Certification.
• Experience: 1–3 years of experience as a Pharmacy Technician (specialty or retail pharmacy preferred).
• Knowledge: Familiarity with NDC codes, insurance formularies, and pharmacy laws/regulations.
• Skills: Strong attention to detail, organizational skills, expert customer service and phone skills, and ability to thrive in a deadline-driven environment.

Physical & Other Requirements

• Ability to sit, stand, walk, and operate computer systems for extended periods.
• Occasionally lift up to 30 lbs.
• Must pass federal background check, child abuse clearance, and drug screen.