Specialty Pharmacy Operations Technician

About the role

At Value Specialty Pharmacy, we are dedicated to improving the lives of patients across the country. We are seeking a detail-oriented Operations Technician to join our growing team in our Altoona, PA facility.

Responsibilities

• Processing prescriptions—gathering and verifying patient and insurance details, labeling, filling, and securing pharmacist approval.
• Partnering with insurance companies and patients to resolve coverage issues, process prior authorizations, and support seamless care.
• Preparing and organizing shipments to patients, ensuring accuracy, stability, and timely delivery.
• Managing pharmaceutical inventory—anticipating needs and ordering medications to keep up with patient demand.
• Supporting patients with refill scheduling, medication counseling policies, and answering questions with compassion and clarity.
• Tracking shipments, managing calls and emails, and keeping everything running smoothly behind the scenes.
• Ensuring compliance with all pharmacy laws, regulations, and company policies.

Requirements

• Completion of a Pharmacy Technician Program with Board Certification.
• 1–3 years of experience as a Pharmacy Technician (specialty or retail pharmacy preferred).
• Familiarity with NDC codes, insurance formularies, and pharmacy laws/regulations.
• Strong attention to detail, organizational skills, expert customer service and phone skills, and ability to thrive in a deadline-driven environment.

Qualifications

• Ability to sit, stand, walk, and operate computer systems for extended periods.
• Occasionally lift up to 30 lbs.
• Must pass federal background check, child abuse clearance, and drug screen.

Skills

• Expert customer service and phone skills.
• Ability to thrive in a deadline-driven environment.

Benefits

Join us to be part of a mission-driven team where every prescription processed directly supports patients in managing their health. Our stable and rewarding environment offers a consistent schedule without travel requirements.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

Consistent schedule to fit your lifestyle.

Application

To apply, please visit our website and submit your resume and cover letter.