Specialty Operations Pharmacist

About the role

The Staff Specialty Operations Pharmacist applies clinical and operational knowledge to ensure effective and compliant processing of specialty medication prescription orders to be mailed to patients' homes and/or provider offices from CenterWell Specialty Pharmacy. You will receive inbound phone calls and talk with providers, patients and teammates to solve clinical and/or escalated issues including drug interactions, therapy regimens and medication stability.

Responsibilities

• Receive inbound phone calls from patients and providers to review prescriptions for accuracy and appropriateness of therapy.
• Check for drug interactions and use resources/guidelines to support decision-making.
• Use problem-solving skills and ability to use resources for professional decision-making.
• Work on assignments that vary and frequently require interpretation and independent determination of the appropriate courses of action while following established guidelines and department procedures.
• Make decisions with minimal direction, occasionally in ambiguous situations and receive guidance where needed.
• Work independently and within a team setting to achieve goals and meet deadlines.
• Show strong work ethic that is focused, accurate and can produce in a highly productive environment.

Requirements

• Pharmacy degree from an accredited college of pharmacy (Bachelor of Science or PharmD).
• Active PHARMACIST license from the Arizona, Florida, Ohio, OR Texas State Board of Pharmacy.
• You must reside and work full time within the state of Arizona, Florida, Ohio, OR Texas.
• 2 or more years of experience as a pharmacist in a high-volume retail, hospital, specialty or mail order pharmacy practice environment.
• Able to participate in Federal prescription programs.
• Excellent verbal and written skills with ability to communicate effectively within the team and to patients or caregivers.
• Proficient in computers and comfortable trouble-shooting technology issues.
• Comprehensive knowledge of Microsoft Office applications, including Word, Excel, Outlook and OneNote.

Qualifications

• Fluent in Spanish and English – If applicable, please specify this on application/resume when applying.
• Pharmacist Board Certification – Oncology, Specialty, Geriatric, Pharmacotherapy, or Ambulatory.
• Prior experience in a Specialty Pharmacy setting.
• Experience with pharmacy benefits management.
• Prior Commercial, Medicare or Medicaid experience.
• Prior clinical experience in a managed care setting.
• Experience working in a Remote/Work at home setting.

Skills

• Strong communication skills.
• Problem-solving abilities.
• Ability to work independently and within a team.
• Knowledge of Microsoft Office applications.

Benefits

Humana offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Pay

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $115,200 - $158,400 per year

Schedule

CenterWell Pharmacy Hours Of Operation: Monday-Friday 8 a.m-11 p.m. EST and Saturday 8 a.m.-6:30 p.m. EST. Position Shift(s): 10:00 a.m.-6:30 p.m. Eastern Time (EST) or 11:30 a.m.-8:00 p.m. EST (If located in Arizona) and rotating Saturday coverage. 1 or 2 closing shifts of 2:30 p.m.- 11 p.m. EST per week. Holiday shifts are rotated based on business operational hours and coverage needs. Overtime may be available and is communicated by leadership – Overtime may be voluntary or mandatory based on business needs.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).