Specialty Infusion Representative
KabaFusion · Detroit Metropolitan Area · 2 wk ago
Business DevelopmentFull-time
About Us
What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder why KabaFusion is the industry leader in home infusion.
Job Summary
This junior-level position is responsible for the generation of Chronic / IVIG patient referrals within a designated territory. This position works closely with pharmacy, intake, nursing, and operations teams to ensure smooth coordination and delivery of services.
Essential Duties And Responsibilities
- Aid in achieving territory goals related to patient referrals and service delivery.
- Support sales and service activities by maintaining relationships with clinics, physicians, and other referral sources.
- Help coordinate services and follow up with accounts to ensure satisfaction and continuity of care.
- Attend team meetings, training sessions, and in-services to stay informed and improve performance.
- Communicate effectively with internal teams to support customer service and referral processes.
- Complete administrative tasks such as call logs, expense reports, and other documentation in a timely manner.
Education & Qualifications
- Bachelor’s degree or equivalent work experience preferred; bachelor’s degree preferred.
- Minimum one (1) year of experience in healthcare, customer service, or sales support.
- Familiarity with healthcare reimbursement policies preferred.
- Experience in a patient-facing or provider-support role preferred.
Skills And Competencies
- Basic understanding of healthcare services, preferably infusion therapy.
- Strong communication and organizational skills.
- Ability to work collaboratively with cross-functional teams.
- Willingness to learn and grow within the role.
- Proficient with Microsoft Suite including Word, SharePoint, Excel, PowerPoint, and Outlook.
What We Offer
- Competitive compensation
- Benefits start on your 1st day of employment
- 401k w 4% match – no waiting or vesting period
- PTO / Floating Holidays / Paid Holidays
- Company paid life insurance, short term disability
- Employee Assistance programs to help with mental health / wellness
- Learning & Development Programs
- Perks… includes discounts on travel, cell phone, clothing and more…
- Generous employee referral program