Specialty Cheese & Deli Manager - Plum Market

About the role

The Specialty Cheese & Deli Manager is responsible for the overall leadership and success of the Specialty Cheese & Deli department at Plum Market. This role oversees purchasing, production, merchandising, inventory control, and Team Member development across a variety of specialty cheeses, charcuterie, sliced meats, prepared deli items, and accompaniments.

Responsibilities

• Ensure an exceptional retail Customer experience through a full, fresh, and visually appealing department while maintaining margin, labor, and operational goals.
• Lead by example and foster a culture of food knowledge, hospitality, and continuous improvement.
• Purchase and manage inventory with accuracy and efficiency, ensuring appropriate stock levels, proper rotation, and minimal shrink.
• Train, coach, and schedule Team Members to maintain department standards and provide knowledgeable, friendly Guest Service.
• Mercandise seasonal and promotional displays with creativity and consistency.
• Monitor sales trends and margin performance; respond with strategic adjustments to drive profitability and category growth.
• Collaborate with Store Leadership and Support Team on product selections, vendor relationships, and promotional planning.
• Uphold food safety, sanitation, and labeling compliance across all operations.
• Serve as the department’s subject matter expert in cheese, charcuterie, and deli products, supporting team education and Guest engagement.
• Foster a professional and inclusive team environment where all voices are heard and valued.
• Ensure all departmental tasks, logs, and systems are kept up-to-date and aligned with Plum Market’s operating standards.

Requirements

• Leadership experience in specialty food, cheese, or deli departments.
• Deep knowledge of specialty cheeses, cured meats, and accompanying products.
• Ability to manage purchasing, inventory, labor, and department financials.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to stand and walk for up to 4 hours without a break – we work on the floor, and alongside our team.
• Ability to bend and stoop to grasp objects, climb ladders, lift loads up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Qualifications

• High school diploma or equivalent.
• Experience in a similar role preferred.
• Knowledge of food safety and quality assurance practices.
• Ability to work independently and as part of a team.

Skills

• Exceptional customer service skills.
• Knowledge of specialty cheeses, charcuterie, and deli products.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Effective communication and interpersonal skills.
• Ability to lift and move heavy objects.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

Pay

Competitive holiday pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.

Schedule

Flexible scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.