Specialty Account Manager - TEPEZZA (Endocrinology) - Brooklyn, NY/Staten Island, NY

At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the toughest diseases. With a focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on patients’ lives while transforming your career in a collaborative, innovative, and science-based culture.

About the role

In this role, you will represent TEPEZZA to physicians and healthcare professionals, establish product sales, and perform total territory account management. The Specialty Account Manager (SAM) provides account management support within a specific geography, acting as the central account manager to drive product demand and coordinate field teams to address account needs.

Responsibilities

• Develop a comprehensive and effective territory business plan to achieve and exceed annual sales goals.
• Promote TEPEZZA within approved labeling in a fair and ethical manner, consistent with industry and corporate guidelines.
• Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develop strong customer relationships by understanding their needs and communicating them to other team members.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Drive product demand through education on disease state and product information.
• Provide feedback to leadership and internal departments about the changing environment and results.
• Adhere to the Company’s compliance policies and guidelines, including the PhRMA code.
• Work closely with patient services and market access teams to achieve business goals.
• Coordinate between accounts and Amgen field teams to support a full range of account needs.
• Educate healthcare professionals and office staff on site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within an assigned promotional and operational budget.
• Maximize the use of approved resources to achieve territory and account-level goals.
• Successfully complete all Company training classes.
• Complete administrative duties accurately and timely.
• Function as a contributing member of a high-performance team.
• Perform other tasks and responsibilities as requested by the Company.

Qualifications

Basic Qualifications (Account Manager Level 4)

• Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience, OR
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience.

Basic Qualifications (Specialty Account Manager Level 5)

• Doctorate degree and 2 years of collective account management, sales, and commercial experience, OR
• Master’s degree and 6 years of collective account management, sales, and commercial experience, OR
• Bachelor’s degree and 8 years of collective account management, sales, and commercial experience, OR
• Associate degree and 10 years of collective account management, sales, and commercial experience.

Preferred Qualifications

• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Ophthalmology and/or rare/specialty disease states preferred.
• Site-of-care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; ability to coordinate across field teams to address account needs.
• Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:

• Account Manager Level 4: $145,311 – $196,597
• Specialty Account Manager Level 5: $158,931 – $215,025

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program (or sales-based incentive plan for field sales representatives).
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.