Specialty Account Manager Tepezza(Rare Disease) Overlay Upstate NY/NE/ OH

About the role

Amgen’s mission is to serve patients living with serious illnesses. Since 1980 the company has pioneered biotech across Oncology, Inflammation, General Medicine, and Rare Disease, reaching millions of patients each year. As an Account Manager for TEPEZZA you will represent the product to physicians and health‑care professionals, establish sales, and manage a total territory account portfolio.

Responsibilities

• Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals set by sales and business‑unit leadership.
• Promote TEPEZZA within approved labeling in a fair, ethical manner consistent with industry, corporate, legal, and regulatory guidelines.
• Address access, pull‑through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
• Build strong customer relationships by understanding their needs and goals and communicating those insights to internal teams.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Drive product demand through education on disease state and product information.
• Provide feedback to sales and business‑unit leadership, colleagues, and other internal departments about market changes and results.
• Adhere to Amgen’s compliance policies, including the PhRMA Code and all applicable guidelines.
• Collaborate closely with patient services and market‑access teams to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
• Educate health‑care professionals and office staff on site‑of‑care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within the assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account‑level goals.
• Complete all required company training classes.
• Perform administrative duties accurately and promptly.
• Function as a contributing member of a high‑performance team.
• Perform other tasks and responsibilities as requested by the company.

Qualifications

• Basic – Account Manager Level 4: Bachelor’s degree + 3 years sales experience in pharma/biotech/medical‑device or hospital sales; or Associate degree + 6 years sales experience; or High‑school diploma/GED + 8 years sales experience in the same fields.
• Basic – Specialty Account Manager Level 5: Doctorate + 2 years collective account‑management, sales, and commercial experience; or Master’s degree + 6 years experience; or Bachelor’s degree + 8 years experience; or Associate degree + 10 years experience.

Preferred Qualifications

• Buy‑and‑bill experience with documented success and/or biologic/infusion experience.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states.
• Site‑of‑care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharma account‑management selling experience essential; ability to coordinate across field teams.
• Approximately 80 % travel (may vary by territory), including overnight and weekend commitments.
• Proficiency with Microsoft Office.
• Professional, proactive demeanor with strong interpersonal skills.
• Excellent written and verbal communication skills.

Compensation

Annual salary range (U.S., excluding Puerto Rico):

• Account Manager Level 4: $145,311 – $196,597
• Specialty Account Manager Level 5: $158,931 – $215,025

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program, or a sales‑based incentive plan for field sales representatives.
• Stock‑based long‑term incentives.
• Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
• Flexible work models, including remote work arrangements where possible.

No relocation assistance provided for this role.