Specialty Account Manager - TEPEZZA (Endocrinology) - Brooklyn, NY/Staten Island, NY

At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With a focus on Oncology, Inflammation, General Medicine, and Rare Disease, we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients through research, manufacturing, and delivering innovative medicines.

About the role

In this role, you will represent TEPEZZA to physicians and healthcare professionals, establish product sales, and perform total territory account management. The Specialty Account Manager (SAM) acts as the central account manager, driving product demand and coordinating relevant field teams to address account needs within a specific geography.

Responsibilities

• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals.
• Promote TEPEZZA within approved labeling in a fair and ethical manner, consistent with industry and corporate guidelines.
• Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develop strong customer relationships by understanding customer needs and communicating them to other team members.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Drive product demand through education on disease state and product information.
• Provide feedback to sales and business unit leadership about the changing environment and results.
• Adhere to the Company’s compliance policies and guidelines, including the PhRMA code.
• Work closely with patient services and market access team members to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
• Educate healthcare professionals and office staff on site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account-level goals.
• Successfully complete all Company training classes.
• Complete administrative duties accurately and timely.
• Function as a contributing member of a high-performance team.
• Perform other tasks and responsibilities as requested by the Company.

Requirements

Basic Qualifications (Account Manager – Level 4)

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience
• OR Associate degree and 6 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience
• OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech, or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)

• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Skills

• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Ophthalmology and/or rare/specialty disease states preferred.
• Site-of-care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; ability to coordinate across field teams to address full range of account needs.
• Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is:

• Account Manager – Level 4: $145,311 - $196,597
• Specialty Account Manager – Level 5: $158,931 - $215,025

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
• Group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.