Specialty Account Coordinator - Urology Clinic OKC

About the role

The Specialty Account Coordinator is responsible for multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds.

Responsibilities

• Monitor insurance company regulations for changes in pre-certification, documentation, or claims submission requirements
• Serve as a resource for other staff and patients
• Perform duties and responsibilities in a manner consistent with Mercy Service Standards, mission, and values
• Communicate effectively with physicians, staff, patients, and insurance companies

Requirements

• Minimum of 3 years related experience required
• Some college hours in Business, Finance and/or Accounting related courses preferred
• Interpersonal, organizational, and analytical skills required
• Ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy
• Ability to use logic, good judgment and be able to rapidly identify and initiate corrective actions when problems arise
• Ability to communicate effectively providing good written and oral direction to co-workers
• Ability to deal effectively with VBO management and co-workers in demanding situations

Skills

• Thorough understanding of claims procedures and insurance company regulations
• Thorough understanding of ophthalmology coding and billing
• Accuracy and attention to detail
• Strong communication skills

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Tuition support
• Matched retirement plans for team members working 32+ hours per pay period