Specialist, Warehouse Dock Fulfilment

Location: Richmond, VA • Full-time • On-site • Drug & background screening required

About the role

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. As a subsidiary of Estes Express Lines, EFW is uniquely backed by Estes Express Lines’ extensive line haul network, offering clients a hybrid transportation network. The Specialist, Warehouse Dock Fulfilment is responsible for retrieving inventory and packing merchandise for shipment while maintaining accuracy and efficiency in a fast-paced warehouse environment.

Responsibilities

• Read work orders or receive oral instructions to determine work assignments or material/equipment needs.
• Control and maintain all records required for accurate, on-time completion of shipments.
• Work in a team environment to accomplish work assignments.
• Receive inventory and check the merchandise’s quality and accuracy.
• Efficiently wrap and pack merchandise with packing slip or order details for each shipment, maintaining a quick and steady pace without compromising accuracy.
• Ensure all merchandise is prepared accurately and ready for shipping on time.
• Periodically use computers, email, scanners, and the warehouse management system (WMS) to track inventory, create paperwork, or document reporting.
• Comply with company C-TPAT and TSA security procedures.
• Support and promote company core values; regular attendance is required.
• Perform other duties as assigned.

Requirements

• Minimum of a High School Diploma (or equivalent) and 0-2 years of experience; a combination of experience and/or education will be considered.
• Attention to detail and good follow-up skills.
• Ability to read and interpret general business documents and write routine business correspondence.
• Ability to work with peers, communicate basic concepts, and solve practical problems through standardized solutions requiring limited judgment.
• Good judgment; knows when to escalate issues and when to resolve them independently.
• Ability to work independently or in a team setting in a fast-paced environment.
• Intermediate proficiency in Microsoft Office (Word, Excel), Internet, web-based, and job-specific software applications (e.g., WMS).
• Ability to type and update computer systems quickly and accurately.
• Proven competence to communicate clearly and persuasively with all levels of an organization.
• High level of energy, self-motivation, and ability to plan, organize, and manage multiple projects while setting priorities.
• Mentally and emotionally capable of handling a high-stress environment.
• Experience in Freight Forwarding or Transportation industry preferred.
• Must pass a pre-employment drug screen, random drug/alcohol tests, and a criminal history background check.
• Must be eligible to work in the United States; EFW will not sponsor new applicants for employment authorization at this time.

Physical Demands

• Frequently required to stand, walk, and reach with hands and arms.
• Capable of individually lifting a minimum of 30 lbs and team lifting a minimum of 70 lbs.
• Often required to exert maximum muscle force to lift, push, pull, or carry objects repeatedly or continuously over time, involving muscular endurance and resistance to muscle fatigue.
• Frequently required to bend, stretch, twist, or reach with body, arms, and/or legs.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Required to see details at close range and at a distance.

Work Environment

• Regularly exposed to moving mechanical parts in the warehouse.
• Frequently exposed to wet/humid conditions, extreme cold/heat, and occasionally to high/precarious places, fumes, airborne particles, toxic/caustic chemicals, outside weather conditions, risk of electrical shock, and vibration.
• Noise level in the work environment is usually loud.

Benefits

• Paid vacation, sick time, and holidays.
• 401(k) plan with company match.
• Medical, dental, and vision insurance.
• Short- and long-term disability plans.
• Life and accidental death & dismemberment insurance.
• Job referral bonus program.

Location: Richmond, VA • Full-time • On-site • Drug & background screening required